Highly organized and dependable individual with a proven track record of effectively managing multiple priorities while maintaining a positive attitude.
Overview
23
23
years of professional experience
Work History
Chiropractic Office Manager
Buck Chiropractic, LLC
02.2022 - 02.2024
Managed daily operations of chiropractic office, ensuring smooth workflow for patients and staff alike.
Increased patient retention by providing exceptional customer service and addressing any concerns promptly.
Implemented new billing and insurance processes, reducing errors and increasing revenue collection rates.
Oversaw all aspects of patient care coordination, including appointment scheduling, treatment plans, and follow-up communication.
Chiropractic Office Assistant
BCN quiropráctica
09.2017 - 03.2020
Built positive relationships with patients, strengthening connections and improving communication.
Maintained accurate accounting records, inputting new invoices and payments into office computer program.
Prepared professional business correspondence, including letters and invoices.
Kept office file system highly organized and quickly retrieved needed records.
Scheduled appointments, meetings and events in comprehensive master calendar.
Respond to all patient inquiries in a timely manner.
Developed strategies to grow patient base which resulted in practice growth.
Medical Office Assistant
Dermatology Center Of Atlanta
10.2000 - 06.2005
Assisted with billing, verifying patients' insurance eligibility and benefits, preparing statements, and submitting claims.
Supported patients' needs and maintained strict confidentiality of all medical and personal data.
Coordinated efficient office schedules based on patient and provider availability.
Maintained team productivity by organizing charts, insurance forms and patient documentation.
Created caring and compassionate patient-focused experience by building relationships with patients, families, and colleagues.