Hi, I’m
Aime Tuyisunge
Nashville,TN
Summary
Dedicated professional with experience in advocating for the social and economic well-being of individuals and families. Skilled in providing guidance, support, and assistance through effective communication and management. Committed to inspiring community service and making a positive impact on lives.
Overview
7
years of professional experience
2
Certification
Work History
Legacy Mission Village
Youth Program Coordinator
01.2024 - Current
Job overview
- Develop and maintain relationships with partners and stakeholders
- Recruit, train, and supervise staff and volunteers
- Assess program effectiveness and make improvements
- Manage Programs budget and comply with financial policies.
- Established a safe space where participants felt comfortable discussing concerns or sharing experiences without judgment or fear of ridicule.
- Managed budget allocations responsibly, ensuring optimal usage of funds for maximum impact on program outcomes.
- Established and maintained relationships with key stakeholders.
- Developed and implemented training programs for staff.
- Researched best practices and developed strategies to improve program outcomes.
- Assessed community needs and identified resources for social and community service programs.
- Conducted outreach activities to engage local stakeholders in programs.
Cumberland University
Presidential Ambassador
08.2022 - 12.2023
Job overview
- Collaborate with teachers to facilitate effective classroom management and learning experiences
- Coordinate and oversee implementation of freshman mentorship initiative, ensuring structured and supportive transition for new students
- Organize and execute school tours, managing logistics and providing information to enhance visitor experience
- Coordinate use of Slate platform for streamlined administrative processes, ensuring optimal utilization and user support
- Manage correction and review process for incoming freshman applications, ensuring accuracy and adherence to admission criteria.
FAMILY LEISURE
Scheduling Coordinator
05.2022 - 12.2023
Job overview
- Develop and manage schedules for contractors, ensuring efficient utilization of resources and timely project completion
- Implement a customer service excellence program, focusing on providing exceptional service to customers throughout the project lifecycle
- Oversee a project aimed at optimizing customer communication, utilizing both inbound and outbound calls to schedule pool installations and furniture deliveries
- Integrate Counterpoint (NCR) and email for streamlined customer communication
- Coordinate the implementation of order management software, optimizing the tracking and management of completed orders
- Develop and implement a project focused on creating efficient routes for deliveries and contractors, ensuring timely and cost-effective services
- Implement a project to optimize inbound and outbound calls as part of the overall order management process.
- Completed bi-weekly payroll for 30 employees.
Nashville Display
Sales/Marketing Project Manager Intern
05.2023 - 08.2023
Job overview
- Align project strategies to synchronize with sales and marketing objectives
- Ensure smooth communication with manufacturing, shipping, costing, and engineering teams for consistent project updates
- Manage sourcing of OEM parts and supplies to meet project requirements
- Engage with customers to provide updates on project status, shipping details, and invoicing
- Oversee marketing initiatives, managing website upkeep and article development to align with project goals
- Direct creation of marketing materials for diverse channels, such as magazines, online platforms, and sales literature.
- Established strong relationships with industry influencers, expanding company's network and reach.
- Managed marketing budgets to maximize return on investment while minimizing costs.
- Streamlined project management processes for improved efficiency and timely completion of tasks.
- Conducted regular performance evaluations of team members, fostering professional growth and development opportunities.
McDonald's
Customer Service
03.2017 - 07.2019
Job overview
- Coordinate the processing of customer orders, ensuring a seamless flow from order initiation to correct product delivery
- Oversee the implementation of food safety standards, coordinating efforts to ensure compliance with established cooking protocols
- Lead a project to ensure clean and safe work areas for food preparation, coordinating efforts to maintain a secure and hygienic environment.
- Boosted membership retention through attentive customer service and personalized interactions.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
Education
Cumberland University, Nashville, TN
BBA from Business Administration in Project management
12.2023
University Overview
- Member Men's Soccer team -2019 - 2023; Capt. 2021-2023
- Presidential Ambassador- 2022-2023
- SGA- Commuter Representative- 2023
- Culture Connect- Co-founder; Program manager- 2023- Present
- Dean's List 21/22; 22/2023
- Elected Captain of Soccer Team
Stratford STEM High School, Nashville
High School Diploma
05.2019
University Overview
- Dean's List 2017-2019
- Honor Roll 2017-2019
- Ranked in Top 3% of class
- Elected Captain of Varsity Team; 2017-2019
Skills
- Educational programming
- Parental Involvement
- Time Management
- Written Communication
- Adaptability
- Team building
- Budget Administration
- Relationship Building
- Excellent Communication
- Academic advising
- Volunteer Management
- Organizational Skills
- Interpersonal Communication
- Professionalism
- Staff Training
- Reliability
- Youth engagement
- Nonprofit experience
- Outdoor Education
- Teamwork and Collaboration
Certification
- Certified Scrum Master, Coursera - 2023
- Certified Project management specialist, Coursera - 2023
Languages
Swahili
Professional Working
Kinyarwanda
Native or Bilingual
Timeline
Youth Program Coordinator
Legacy Mission Village
01.2024 - Current
Sales/Marketing Project Manager Intern
Nashville Display
05.2023 - 08.2023
Presidential Ambassador
Cumberland University
08.2022 - 12.2023
Scheduling Coordinator
FAMILY LEISURE
05.2022 - 12.2023
Customer Service
McDonald's
03.2017 - 07.2019
Cumberland University
BBA from Business Administration in Project management
Stratford STEM High School
High School Diploma
- Certified Scrum Master, Coursera - 2023
- Certified Project management specialist, Coursera - 2023
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