Aime Van Riper
La Crosse,WI
Summary
Dependable professional with a strong background as a detail-oriented retail sales associate skilled in product knowledge and conflict resolution. Known for reliability and teamwork, consistently enhancing patient satisfaction through effective problem-solving and communication.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Health Shop Retail Sales Associate
Emplify Health by Gundersen
La Crosse, Wisconsin
09.2022 - Current
- Greet each customer and offer assistance in finding requested items, helping boost customer satisfaction and retention.
- Assist customers with product selection and inquiries.
- Developed product knowledge to deliver informed recommendations.
- Collaborated with team members to improve customer experience.
- Handled customer complaints and resolved issues effectively.
- Operated cash register and processed transactions accurately.
- Stocked shelves and ensured product displays were attractive.
- Assisted in managing inventory by conducting regular stock checks and organization. and restocking activities.
Dietary Aide
Gundersen Health System
La Crosse, Wisconsin
07.2020 - 09.2022
- Followed dietary restrictions for patient meal plans and preferences.
- Prepared and served meals according to dietary guidelines.
- Followed dietary procedures in accordance with established policies.
- Set up trays and food service carts to deliver food to residents.
- Assisted in maintaining cleanliness of kitchen and dining areas.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Participated in training new staff on kitchen procedures and safety standards.
- Ensured respectful interactions with patients and team members during all communications.
Customer Service Representative
Walgreens
La Crosse, Wisconsin
01.2020 - 07.2020
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints with empathy and professionalism.
- Assisted customers with product inquiries and store navigation.
- Answered customer inquiries and provided accurate information regarding products and services.
- Processed transactions efficiently at the point of sale.
- Trained new employees on customer service protocols and systems.
- Maintained product displays to ensure an appealing shopping experience.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Sibonga National High School
Sibonga,CEBU05-2010
Dental Assistant
Western Technical College
La Crosse, WISkills
- Product knowledge
- Customer assistance
- Inventory management
- POS system operations
- Product presentation
- Customer engagement
- Training new employees
- Attention to detail
- Time management
- Policy and procedure adherence
- Conflict resolution
- Problem solving
- Teamwork and collaboration
- Effective communication
- Reliability and punctuality
Languages
Tagalog
Native/ Bilingual
cebuano
Native/ Bilingual
English
Professional
Timeline
Health Shop Retail Sales Associate
Emplify Health by Gundersen
09.2022 - Current
Dietary Aide
Gundersen Health System
07.2020 - 09.2022
Customer Service Representative
Walgreens
01.2020 - 07.2020
High School Diploma -
Sibonga National High School
Dental Assistant
Western Technical College