Aimee Almonte

• Consisting of packing out orders for customer
• Verifying the customer matches with the worker order and all medication ID are correct
• Making sure all data entry are correct as the work order and assuring is being shipped to the right location
• Scanning medication and verifying information is correct
• Reading and interpreting work orders

• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Built strong relationships with customers through positive attitude and attentive response.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Reviewing incoming orders, receiving inbound and out bound orders
• Unload trucks as assigned to provide a excellent work environment while working as team
• Transported goods between warehouse locations according to shipment and storage needs.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
• Updated account information to maintain customer records.
• Tracked customer service cases and updated service software with customer information.

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
• Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
• Reviewed order data to verify transactions and shipping dates.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.

• Supervised updating procedures for working documents such as shift reports and handovers.
• Assisted in training new employees and implementing procedural changes.
• Collaborated with manager on performance-related issues and employee performance reviews.
• Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
• Monitored product quality to achieve superior quality reputation.
• Responsible for over seeing the assembly of product display per customer specification.
• Reviewing work orders to determine production requirements

Packaging and shipping Mack Truck parts to various locations

Over seeing 10/15 people per line verifying production ws sent out properly

• Monitored product quality to achieve superior quality reputation.
• Maintained communication across key departments and senior leadership team.
• Assessed processes and production lines for proper setup per instructions and procedures.
• Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.

Scanning product into trailer to be sent out for shipment