Accomplished Human Resources Professional proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Overview
23
23
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Senior Assistant Director
Eastern Virginia Medical School
07.2012 - Current
Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
Established performance management systems to align individual goals with organizational objectives.
Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
Conducted thorough job analyses to develop accurate position descriptions and salary structures.
Structured compensation and benefits according to market conditions and budget demands.
Managed Self-Insured Workers Compensation Program. Investigating incidents and adjudicating claims per Federal Regulations
Streamlined the FMLA case management process for improved efficiency and accuracy, implementing new tracking systems.
Reduced employee leave abuse with thorough investigations and consistent policy enforcement.
Assisted supervisors with employee performance management and offered recommendations for approach and process.
Charged with staffing, performance management and reviews, coaching, mentoring, salary development, and budget allocations.
Led a team of 8 HR professionals in special projects and daily operations.
Human Resources Generalist
Eastern Virginia Medical School
11.2011 - 07.2012
Maintained Compensation Database allowing integration with existing HRIS system to house information on current job codes and job titles
Develop and maintain institutional pay structure
Prepared new and revised job descriptions for all classified and unclassified positions within the organization
Conducted analysis to determine appropriate salary level according to compensation guidelines
Assisted with evaluation and management of employee performance evaluation process
Designed and implemented Manager/Supervisor Training
Counseled employees with general supervisor/subordinate problems
Investigated employee complaints, alleged charges of discrimination, and formal employee grievances, interviewed participants, attended fact-finding conferences, and wrote Notice of Findings
Analyzed company compensation policies with government wage and hour regulations, and prevailing rates for similar jobs in comparable industries or geographic areas
Developed recommendations to adjust pay rates and determined the cost of the adjustment
Participated in published salary surveys
Served as point of contact for retirement enrollment and issues and served as an authorized signer for retirement account transactions such as loans and withdrawals.
Enabled transition of over 1200 benefit-eligible employees from paper insurance applications to an online enrollment platform, eliminating manual processing of benefit election forms.
Benefit Specialist
Eastern Virginia Medical School
12.2008 - 11.2011
Streamlined benefits enrollment for new hires, resulting in a quicker onboarding experience.
Enhanced employee satisfaction by implementing efficient benefits administration processes.
Managed relationships with insurance carriers, ensuring prompt resolution of claims and issues.
Improved employee understanding of benefit offerings through informative presentations and workshops.
Conducted annual open enrollment sessions, providing clear guidance to employees on plan changes and updates.
Maintained accurate records of all employee benefits transactions, ensuring compliance with federal regulations.
Advised employees on their eligibility for various benefit programs, assisting them in making informed decisions.
Developed customized resources and tools to help employees better understand their benefit options and make informed choices.
Counseled employees experiencing life events, guiding them through the necessary steps to update their benefit elections accordingly.
Reduced company costs by conducting thorough benefits audits and identifying areas of improvement.
Human Resources Assistant
Eastern Virginia Medical School
01.2001 - 12.2008
Provided daily Support to the Human Resources Director, including typing correspondence, maintaining the daily calendar, and acting as department liaison
Set up Direct Deposits for employee payroll
Process all terminating employees
Responsible for all COBRA notification, billing, and maintenance
Managed insurance database for over 1600 employees
Balance monthly Life Insurance Billing Statements
Process monthly EEO Statistical Information reports
Provide support to upper management as needed
Maintain intranet website
Order all supplies for the office
Published Quarterly employee newsletter as well as managed calendars for Associate Director and Benefits Administrator
Developed a new procedure to provide departments with resumes and applications via email. Reducing
Coordinated Annual Service Awards Recognition Receptions.
Conducted new hire orientation to verify completion of the appropriate paperwork, recording information in the human resources database.
Education
Associate of Applied Science - General Studies
Tidewater Community College
Norfolk, VA
Bachelor of Arts - Human Resources
Western Governors University
Salt Lake City, UT
08.2023 - Current
Skills
Benefits and Compensation Management
Managing Employee Relations
Grievance Handling
Performance Management
Onboarding, Training, and Development
Workers' Compensation
ADA Compliance
Leave Administration
Certification
Professional in Human Resource (PHR)
Awards
Presidents Award for Excellence
Volunteer Experience
United Way
American Cancer Society
Timeline
Bachelor of Arts - Human Resources
Western Governors University
08.2023 - Current
Senior Assistant Director
Eastern Virginia Medical School
07.2012 - Current
Human Resources Generalist
Eastern Virginia Medical School
11.2011 - 07.2012
Benefit Specialist
Eastern Virginia Medical School
12.2008 - 11.2011
Human Resources Assistant
Eastern Virginia Medical School
01.2001 - 12.2008
Associate of Applied Science - General Studies
Tidewater Community College
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