Forward-thinking General Manager with extensive knowledge of Government Assistance Programs. Excellent at trouble shooting liability issues. Known for success in all aspects of the rental process: ads, showing, credit application review, lease execution, legal notices, eviction and processing out a tenant. Dedicated to efficient conflict resolution and excellent services.
Developed and Maintained relationships with Government Assistance Programs to house Homeless Veterans.
Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Communicated regularly with tenant contacts to achieve satisfaction with facility and services.
Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Maintained sufficierelease.Developed and Maintained relationships with Government Assistance Programs to house Homeless Veterans.