Aimee Berumen
Los Angeles,CA
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Cocina Clerk
Northgate Gonzlez Markets
03.2023 - 03.2023
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Implemented time management strategies to optimize efficiency during peak hours without compromising the quality of service provided to patrons.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Pitched in with cleaning and closing tasks to keep cocina running smoothly.
Sales Associate
Santa Fe Springs Swap Meet
06.2018 - 09.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Medical Assistant Diploma - Medical Assisting
United Education Institute
Huntington Park, CA06.2024
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CA06.2022
Skills
- Data Entry: Organized
- Adaptable: Handling changed and unexpected challenges
- Clinical Documentation
- CPR: CPR Certified
- Communication: Active listener
- Bilingual: Spanish
- Time Management: Proven ability to meet deadlines
Accomplishments
- President's Honor Roll
- Awarded SAI Leadership Award
Languages
Spanish
Native or Bilingual
Timeline
Cocina Clerk
Northgate Gonzlez Markets
03.2023 - 03.2023
Sales Associate
Santa Fe Springs Swap Meet
06.2018 - 09.2019
Medical Assistant Diploma - Medical Assisting
United Education Institute
High School Diploma -
James A. Garfield Senior High School