Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Residential Sales Representative
Midcontinent Communications
12.2020 - Current
Exceeded monthly sales goals consistently by employing proactive prospecting methods and maintaining a robust pipeline of leads.
Developed strong relationships with clients for repeat business, providing exceptional customer service and support.
Achieved high levels of client satisfaction by conducting regular follow-ups post-sale to ensure continued contentment with their purchase decision.
Collaborated with team members to achieve collective sales targets, fostering a positive work environment.
Developed new business and managed new and existing clients.
Improved client retention rates by swiftly addressing concerns and providing personalized solutions.
Maintained detailed knowledge of industry trends and competitor offerings, adapting sales tactics accordingly.
Developed comprehensive marketing materials for property listings, enhancing visibility and attracting potential buyers more effectively.
Expanded territory coverage by actively seeking out new opportunities and establishing connections within the community.
Cultivated a referral network of satisfied clients, leading to increased business opportunities and sustained revenue growth.
Participated in ongoing professional development to enhance expertise in the residential sales field.
Completed data entry tasks with accuracy and efficiency.
Certified Nursing Assistant
Ridgewood Manor
04.2020 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
Improved patient satisfaction by efficiently responding to call lights and addressing individual needs.
Collaborated with interdisciplinary healthcare team members to develop comprehensive care plans for residents.
Facilitated safe transfers and ambulation, promoting increased mobility among residents.
Contributed to efficient medication administration by accurately recording intake information under nurse supervision.
Aided in mealtime experiences that encouraged healthy eating habits while adhering to dietary restrictions.
Maintained thorough documentation of patient care tasks and progress towards treatment goals.
Participated in ongoing training opportunities, staying up-to-date on best practices within the nursing assistant field.
Educated family members about caregiving techniques, enabling them to confidently support their loved ones at home effectively.
Used effective communication skills when interacting with diverse populations within the healthcare setting.
Managed time efficiently while prioritizing tasks according to urgency and importance for optimal patient outcomes.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Organized and managed patient charts and files.
Cleaned and sterilized medical instruments and disposed of contaminated supplies.
Answered phone- and Internet-based correspondences to address inquiries.
Assisted medical supply requisitioning to maintain inventory.
Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
Guardian Angels Senior Services
07.2017 - 04.2020
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Built rapport with patients and families, providing emotional support during difficult times.
Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Resident Assistant
Elim Care And Rehab
05.2016 - 07.2018
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Responded to room transfers, incident reports, and maintenance requests.
Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Assisted residents in preparing for activity and social programs.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Maintained clean, safe, and well-organized patient environment.
Assisted residents with daily dental and mouth care, bath functions, and hair care.
Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Supervised daily activities and provided assistance to staff.
Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
Communicated with parents, guardians and other family members to provide briefings of residence hall policies and student progress.
Enforced policies and safety standards through building and room rounds.