Summary
Overview
Work History
Education
Skills
Timeline
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Aimee Bridgeman

Harrisburg,SD

Summary

Encouraging manager and avid problem-solver with a passion for excellent customer service and relationship-building. Dedicated to applying training and positive reinforcement to enhance employee engagement and boost performance. Team-player with strong communication and interpersonal skills while interacting with multiple personalities.

Overview

12
12
years of professional experience

Work History

Window Fashions Manager

Montgomery's Furniture
06.2021 - Current
  • Manages window treatment department for 4 store locations and oversees workroom employees.
  • Reviews all window treatment orders for errors.
  • Coordinates window installations and follows up to ensure customer satisfaction.
  • Manages relationships with window treatment suppliers and representatives and facilitates team trainings.
  • Assists sales staff with projects, questions, joins on house calls and window measures.
  • Maintains cleanliness and organization of window treatment store displays and ensures all product is current.
  • Manages and motivates employees to engage and achieve sales goals.
  • Accomplishes multiple tasks within established timeframes.
  • Maintains professional and organized environment for employees and workspace.
  • Enhances customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery on all window related matters.
  • Assists other store departments and helps on sales floor as needed.

Front Desk/Social Media Manager

Hollywood Style
01.2018 - 06.2021
  • Greeted guests and checked them in and out as they arrive for and leave their services.
  • Scheduled services and operated a POS system for checking out clients.
  • Managed all front desk operations, including making employee schedules, creating promotional signage, organizing displays, leading meetings, and other various managerial duties.
  • Handled customer and scheduling issues.
  • Ran salon social media platforms, including taking photos, scheduling posts, creating post descriptions, and answering social media messages and comments.
  • Created and updated salon website as needed.
  • Kept up with various operational duties around the salon such as laundry, refilling supplies, making coffee and serving drinks, cleaning up where needed, etc.

Front Desk Lead

Massage Envy
01.2016 - 01.2018
  • Greeted guests and checked them in and out of their sessions.
  • Was responsible for answering phones and appointment setting.
  • Prepared guests for their sessions and helped answer any questions.
  • Sold the Massage Envy membership to customers.
  • Counted inventory and made restock lists.
  • Handled various customer issues, put client accounts on hold as requested, and assisted in membership changes.
  • Maintained and upheld the cleanliness of the clinic.

Receptionist

KDLT-TV
01.2016 - 01.2017
  • Answered phones and directed calls to the correct departments.
  • Updated website with community calendar and job postings.
  • Distributed and sent out daily mail and packages for the station.
  • Maintained supply inventory and placed supply orders as needed.
  • Assisted other departments with daily tasks as needed.

Interior Design Assistant

Soleil Laurel Canyon
01.2014 - 01.2015
  • Kept selection and pricing sheets up to date.
  • Assisted with design appointments and conducted weekend previews to showcase products.
  • Operated and updated design center blog.
  • Answered phone lines and took messages.
  • Responsible for notification of model upkeep.


Team Member

Target
01.2012 - 01.2014
  • Operated phone system and checked in guests at fitting room,
  • Assisted guests and organized clothing on the sales floor.
  • Trained new employees in the clothing department.
  • Operated registers.

Education

GRADUATED WITH - Bachelor of science in communications

Kennesaw State University
01.2015

STUDIED - Fashion merchandising

Georgia Southern University
01.2012

Skills

  • Experienced in Sales and Customer Service
  • Proficient in Social Media Operations and Blogging
  • Proficient in Microsoft Office
  • Professionally Phone Trained
  • General proficiency in the Spanish language
  • Complex Problem-Solving
  • Schedule Preparation
  • Detail-Oriented and Organized

Timeline

Window Fashions Manager

Montgomery's Furniture
06.2021 - Current

Front Desk/Social Media Manager

Hollywood Style
01.2018 - 06.2021

Front Desk Lead

Massage Envy
01.2016 - 01.2018

Receptionist

KDLT-TV
01.2016 - 01.2017

Interior Design Assistant

Soleil Laurel Canyon
01.2014 - 01.2015

Team Member

Target
01.2012 - 01.2014

GRADUATED WITH - Bachelor of science in communications

Kennesaw State University

STUDIED - Fashion merchandising

Georgia Southern University

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