Aimee Bustamante
Amarillo,TX
Summary
With over three years of experience working from home, I possess strong organizational skills and effective time management. I work independently with minimal supervision and consistently meet deadlines. I am skilled in customer service, data entry, inventory management, and inventory control. As a former Certified Pharmacy Technician, I have a demonstrated history of working in the pharmaceutical industry, including experience in sterile compounding. I pride myself on being a strong healthcare service professional with leadership and problem-solving abilities, as well as solid computer competencies..
Overview
9
9
years of professional experience
Work History
Administrative Assistant/Sales Associate
Reese Group Inc
Amarillo, TX
08.2020 - Current
- Assisted customers with product inquiries and recommendations.
- Supported the sales team by processing transactions efficiently.
- Detail-Oriented Process Deductions and Purchase Orders for Customers
- Adapted quickly to new product lines and promotions.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Enhanced customer loyalty through attentive listening, addressing specific needs, and maintaining a genuine interest in helping each individual find the best solutions for their situation.
- Communicate changes and updates on Purchase orders with customers.
- Enter promotional data in Reese and customer portals.
- Fill out new item spreadsheets and Price change notices.
Certified Pharmacy Technician
Sam's Club
03.2020 - 08.2020
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in patient consultations, providing medication information and answering queries.
- Maintained inventory levels through effective stock management and timely ordering of pharmaceuticals.
- Implemented quality control measures to improve accuracy in prescription filling and reduce errors.
- Collaborated with healthcare providers to resolve medication-related issues, optimizing patient care outcomes.
- Oversaw daily workflow operations, prioritizing tasks to meet service demands efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Certified Pharmacy Tech/Pharmacy Inventory Specialist
Amerita Inc
09.2016 - 06.2019
- Processed and dispensed medications accurately, ensuring compliance with state and federal regulations.
- Assisted pharmacists in managing inventory levels, optimizing stock to prevent shortages and waste.
- Trained new pharmacy technicians on operational procedures and best practices for efficiency.
- Streamlined workflow by implementing organization strategies within the pharmacy department.
- Monitored expiration dates of medications, initiating timely disposal of outdated products for safety compliance.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Counted, measured, and compounded medications following standard procedures.
Education
Pharmacy Technolgy Certificate - Pharmacy Technology
Draughon's Junior College
Clarksville, TN06-2007
Skills
- Goal-oriented mindset
- Team collaboration
- Relationship building
- Task prioritization
- Customer relationship management
- Complex Problem-solving
- Inventory tracking
Timeline
Administrative Assistant/Sales Associate
Reese Group Inc
08.2020 - Current
Certified Pharmacy Technician
Sam's Club
03.2020 - 08.2020
Certified Pharmacy Tech/Pharmacy Inventory Specialist
Amerita Inc
09.2016 - 06.2019
Pharmacy Technolgy Certificate - Pharmacy Technology
Draughon's Junior College
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