Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Aimee Catlett

Aimee Catlett

Administrative support
Kirkland,WA

Summary

Seeking stable, long-term position. Bringing warmth, humor, intelligence and efficiency every day. Experienced professional with over 12 years in Office Management, former Federal Officer and First Responder.

Excellent reputation for solving problems and providing stellar customer service to every demographic under fast-paced and stressful conditions. Well-versed in assisting law enforcement, LEDS certified.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
3
3
Certifications

Work History

EAM Admnistrator

Schnitzer Steel
Woodinville, WA
12.2022 - 04.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Provided professional services and support in a dynamic work environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gathered and inputted data using Oracle to produce reports effecting future decisions regarding assets.
  • Trained in the Truck Scale position.
  • Trained in the Cashier position.

911 Emergency Dispatcher

City Of Astoria
Astoria, OR
05.2022 - 10.2022
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Worked with customers to understand needs and provide excellent service.
  • Developed and maintained courteous and effective working relationships.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Library Circulation Assistant

Astoria Public Library
Astoria, OR
07.2017 - 05.2021
  • Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
  • Learned and adapted quickly to new technology and software applications.
  • Trained in Cataloging and processing new materials, including wrapping and editing MARC records.
  • Assisted staff members with various projects.

Education

Bachelor of Arts - Organizational Security And Management

University of Phoenix
Tempe, AZ
10.2004 - 05.2012

Skills

Analytical and Critical Thinking

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Certification

EMD - Emergency Medical Dispatch

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

EAM Admnistrator

Schnitzer Steel
12.2022 - 04.2023

911 Emergency Dispatcher

City Of Astoria
05.2022 - 10.2022

Library Circulation Assistant

Astoria Public Library
07.2017 - 05.2021

Bachelor of Arts - Organizational Security And Management

University of Phoenix
10.2004 - 05.2012

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Aimee CatlettAdministrative support