AIMEE Clayton
Summerville,SC
Summary
Forward-thinking and friendly with distinguished talent in multitasking, modernizing offices and streamlining procedures. Fantastic attention to detail and commitment to optimizing patient or customers experiences through individualized care.
Overview
10
10
years of professional experience
Work History
Driver, Warehouse Orders
Amazon
Charleston, SC
12.2022 - Current
- Delivered goods to specified destinations in a timely manner.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Followed established safety procedures when loading and unloading freight from delivery trucks.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
Cook
Waffle House
Summerville, SC
08.2014 - 05.2021
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Server
Applebee's Neighborhood Grill & Bar
Charleston, SC
12.2013 - 05.2020
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
Assistant General Manager
Jiffy Lube
Summerville, SC
03.2017 - 05.2019
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Customer Service Representative
IHG Hotels & Resorts
North Charleston, SC
01.2017 - 02.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Certifed Medical Administrative Assistant - Medical Administrative Assistant
Ashley Towers
Charleston, SC07-2017
Dental Assistant Certification - Dental Assisting
Dental Assistant Training School
Mt. Pleasant, SC07-2010
High School Diploma -
Summerville High School
Summerville, SC05-2008
Some College (No Degree) - Dental Hygiene
Trident Technical College
Charleston, SCSkills
- Deadline-Oriented
- Customer Service
- Payment Collection
- Vendor Relations
- Guest Engagement
- Sales Techniques
- Filing
- Appointment Confirmation
- Time Management Proficiency
- Travel Arrangements
- File Organization
- HIPAA Compliance
- Patient Relations
- Knowledge of Dental Terminology
- Administrative Support
Timeline
Driver, Warehouse Orders
Amazon
12.2022 - Current
Assistant General Manager
Jiffy Lube
03.2017 - 05.2019
Customer Service Representative
IHG Hotels & Resorts
01.2017 - 02.2018
Cook
Waffle House
08.2014 - 05.2021
Server
Applebee's Neighborhood Grill & Bar
12.2013 - 05.2020
Certifed Medical Administrative Assistant - Medical Administrative Assistant
Ashley Towers
Dental Assistant Certification - Dental Assisting
Dental Assistant Training School
High School Diploma -
Summerville High School
Some College (No Degree) - Dental Hygiene
Trident Technical College