Results-oriented multi-unit manager with extensive experience in recruiting, developing, and retaining high performing teams. Forward-thinking when coaching and cross-training employees for future growth.
Overview
27
27
years of professional experience
Work History
Store Manager
JJill
Columbus, OH
10.2023 - 10.2024
Achieved or exceeded sales targets through strategic initiatives, including staff training and customer engagement tactics.
Ranked in top 20 company-wide for surpassing sales plan and KPI goals in spring 2024.
Managed store team operations, ensuring optimal performance through strategic scheduling and evaluations.
Executed floor sets and merchandise updates to maintain strong visual standards and maximize sales.
Recruited staff to ensure continuous store coverage and operational efficiency.
Multi-Unit General Manager
Chico's FAS
Columbus, OH
03.2020 - 05.2023
Managed multiple brands and locations in the Columbus market, including Chico's WHBM, and Soma
Lead the #1 Store to sales comp and leverage in all of Chico's FAS for 2022
Doubled store volume in 2022
District recruiter for 20 stores in the Columbus and Cleveland markets
Chico's Product knowledge captain for the region in 2022
District trainer for new store managers
Assistant Store Manager Talent and Development
Athleta
Alpharetta, GA
02.2019 - 09.2019
Managed a staff of 50 in a $10 million store to meet sales objectives.
Handled performance management for the store
Recruited, hired, and onboarded all new candidates
Product knowledge trainer for the store
Succession planning for all store positions
Store Manager
Brighton Collectibles
Tulsa, OK
05.2016 - 11.2018
Increased sales volume through successful outreach and execution of store events
Executed all visual floor sets and managed store assortment
Created a selling culture with personal client connections
Top 20 Volume increase 4th quarter 2016
Area Manager, Personal Shopper
Dillards
Louisville, KY
02.2011 - 05.2016
Achieved personal and departmental goals through client development and outreach
Hired, trained, and coached staff to meet goals
Sales Representative
Parfums Givenchy
Louisville, KY
08.2006 - 01.2011
Achieved sales goals in the Macy's and Dillards accounts
Trained and educated staff on products and planned and executed special events
Human Resource Manager, Area Sales Manager
Macy's
Louisvlle, KY
08.1997 - 05.2006
Recruited, hired, and trained sales and management team in a 70 Million dollar store
Succession planning and job placement
Held job openings under 2% for a staff of 300
Facilitated performance reviews for the store
Administered store wages and benefits and advocated company policies to ensure fair work practices
Care and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery CenterCare and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery Center