Aimee Donato
Medford,NJ
Summary
Adaptable professional with a diverse background in guest service and team leadership. Recognized for strong problem-solving skills, prioritization and effective communication. Ready to leverage expertise to enhance team performance and improve guest experiences.
Overview
17
17
years of professional experience
Work History
Educator
Lululemon
Evesham, NJ
08.2017 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Assisted in inventory management, ensuring stock levels met demand.
Key Leader
Lululemon
Evesham, NJ
10.2019 - 11.2022
- Led team in achieving sales goals through effective training and mentorship.
- Streamlined operational processes to enhance store efficiency and guest experience.
- Fostered a positive team environment through regular feedback and educator connection.
- Resolved complex issues for guests, demonstrating exceptional problem-solving abilities and commitment to customer satisfaction.
- Created a positive work culture by promoting open communication channels between team members at all levels within the store.
- Delivered comprehensive reports on key performance indicators, enabling management to make informed decisions regarding strategic direction.
Visual Merchandising Lead
Lululemon
Evesham, NJ
03.2018 - 11.2022
- Created, implemented, and improved visual merchandising strategies that contributed to optimizing product presentation and promote sell-through.
- Lead Visual Merchandising team through in-store phased renovation requiring agility and adaptability with day-to-day changes in store layout and product levels.
- Planned and executed new store opening set-up in collaboration with Visual Merchandising team members virtually and in-person.
- Participated in store staff meetings, enrolling entire team in new product initiatives and merchandising standards.
- Participated in regional calls presenting strategies while offering and receiving advice with problem solving across stores.
Hair Stylist
Ingrids Salon
Cinnaminson, NJ
07.2009 - 05.2019
- Delivered consistent haircuts and styling services, enhancing client satisfaction and retention.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Trained junior stylists on advanced cutting techniques and customer service excellence.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
High School Diploma -
Burlington County Institute of Technology
Medford, NJ06.2012
Cosmetology License -
Burlington County Institute of Technology
Medford, NJ06.2012
Skills
Collaboration, communication, prioritization, fun!
Timeline
Key Leader
Lululemon
10.2019 - 11.2022
Visual Merchandising Lead
Lululemon
03.2018 - 11.2022
Educator
Lululemon
08.2017 - Current
Hair Stylist
Ingrids Salon
07.2009 - 05.2019
High School Diploma -
Burlington County Institute of Technology
Cosmetology License -
Burlington County Institute of Technology