Aimee Droddy
Palm Beach Gardens
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Broker
Manifest Mortgage Group
10.2024 - Current
- Manages day-to-day business operations.
- Develops and maintains strong relationships with clients and other referral partners, resulting in repeat business and referrals.
- Trains and motivates employees to perform daily business functions.
- Ensures that loans and loan-related processes comply with all regulations and laws.
- Performs all functions of a Mortgage Loan Originator.
Mortgage Loan Originator
Florida Home Loans
12.2020 - 10.2024
- Gathered financial information from borrowers for pre-approval, such as credit reports, bank statements, and proof of income and employment
- Provided estimates of loan amounts and interest rates based on the borrower's financial information
- Submitted applications for underwriting and monitored their status, acting as a liaison between the borrower and the underwriter
- Helped ensure the borrower was ready for closing and coordinated the closing process
Mortgage Loan Officer Assistant
Droddy Sisters, LLC
07.2020 - 12.2020
- Called potential applicants and followed up with existing clients
- Collected documents, reviewed information, and ensured applications were complete
- Reviewed loan packages for discrepancies, omissions, and income calculations
Corporate Payments & Reconciliation Manager
edgeMED Healthcare
01.2020 - 07.2020
- Served as most highly specialized and knowledgeable point-of-authority on all Payments & Reconciliation-related processes
- Reviewed day-to-day operations within the company's Payments & Reconciliation departments to administer training on and implement best practices, dramatically increasing accuracy and efficiency and minimizing company costs
- Attended meetings with Upper Management regarding Payments & Reconciliation processes, serving as an advisor on ways to increase automation and efficiency and minimize costs
- Improved client bank reconciliation process efficiency and effectiveness to highest level, increasing clients' confidence and helping solidify client retention as well as acquire new clients
- Made introduction between edgeMED and highly qualified offshore company to assist with outsourcing of certain responsibilities and spearheaded the training of said offshore company and integration with edgeMED
Corporate Payments & Reconciliation Special Project Manager
MSN Healthcare Solutions
12.2016 - 09.2019
- Company Overview: largest privately held Medical Billing company in U.S
- Served as most highly specialized and knowledgeable point-of-authority on all Payments & Reconciliation-related processes at largest privately held Medical Billing company in U.S
- Personally completed and/or gave direct instruction on completion of all complex, sensitive projects requiring high level of understanding of all Payments & Reconciliation processes
- Handled on-boarding process for all Payments & Reconciliation departments company-wide when company acquired new clients, ensuring quality, accuracy, efficiency and maximum revenue generated beginning Month 1
- Thoroughly investigated patients' accounts when internal and/or external parties submitted tickets requesting review of patients' accounts for possible billing and/or posting errors, resulting in quick identification of areas needing improvement and/or additional training
- Continuously searched for and identified breakdowns in company-wide understanding, training and overall knowledge of specific processes, rectifying said breakdowns by researching and educating, creating SOPs and/or administering additional training
- Largest privately held Medical Billing company in U.S
Corporate Payments & Reconciliation Manager
MSN Healthcare Solutions
03.2013 - 09.2016
- Oversaw operations of Payments and Refunds departments in Corporate Office, all 15 U.S
- Satellite offices and 2 offshore offices used for outsourcing
- Served as immediate point of contact and authority regarding payment & reconciliation-related procedures, processes and issues for all Payments Specialists, satellite and offshore Office Managers and Department Heads/Directors of all other departments/processes
- Traveled regularly to satellite offices to review day-to-day operations within each office's Payments & Reconciliation department to administer training on and implement best practices used by Corporate Office, dramatically increasing accuracy and efficiency and minimizing company costs
- Scheduled and hosted conference calls with satellite and offshore offices for training in areas needing improvement and/or processes undergoing major changes
- Scheduled and led in-office meetings for Corporate Office's Payments & Reconciliation department for training and morale-boosting purposes
- Attended meetings with Upper Management regarding Payments & Reconciliation processes, serving as an advisor on ways to increase automation and efficiency and minimize costs, as well as spearheading all special projects resulting from such meetings
- Improved client bank reconciliation process efficiency and effectiveness to highest level, increasing clients' confidence and helping solidify client retention as well as acquire new clients
- Participated in educational opportunities including workshops, seminars and training classes to gain a stronger education in industry updates and federal regulations
Payments & Refunds Manager, Corporate Office
MSN Healthcare Solutions
01.2011 - 03.2013
- Oversaw day-to-day operations of Payments and Refunds department in Corporate Office, which was responsible for billing and collections for 30+ hospitals whose revenue ranged from $200,000 per month to $3,500,000 per month
- Supervised team of 15 Payments and Refunds Specialists, training employees on best practices and regularly assessing office productivity
- Designed and implemented internal procedures to maximize accuracy and efficiency
- Independently identified need for and implemented bank reconciliation process, which helped to quickly identify posting errors and missing monies and greatly reduced company costs and increased revenue
- Worked all upper-level payment and reconciliation processes for Corporate Office's high-needs clients
Payments & Refunds Specialist
MSN Healthcare Solutions
02.2009 - 01.2011
- Consistently met end-of-month and end-of-year timelines and monetary goals for assigned clients
- Handled sensitive information in discrete and careful manner, specifically applying HIPAA Privacy and Security Regulations
- Used highly innovative medical billing software to apply manual and electronic payments
- Became adept at posting payments, adjustments and denials from patients, Medicare, Medicaid, commercial insurance payers, state/government agencies and worker's comp
- Keyed manual payment batches and prepared daily deposits totaling $100,000 - $150,000
- Suggested key operational changes to improve performance and streamline operational efficiencies
- Consistently outperformed all other Payments Specialists company-wide with highest level of speed, efficiency and accuracy, resulting in promotion to Lead Payments Specialist position within first year of employment
Education
Some College - Mathematics, B.S.
Columbus State University
Columbus, GASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Loan Origination
- Conducting meetings and conference calls
- Reporting and invoicing
- Hiring and training
- SOP creation and implementation
- Organization and attention to detail
- Analytical & mathematical skills
Certification
MLO License
Timeline
Owner/Broker
Manifest Mortgage Group
10.2024 - Current
Mortgage Loan Originator
Florida Home Loans
12.2020 - 10.2024
Mortgage Loan Officer Assistant
Droddy Sisters, LLC
07.2020 - 12.2020
Corporate Payments & Reconciliation Manager
edgeMED Healthcare
01.2020 - 07.2020
Corporate Payments & Reconciliation Special Project Manager
MSN Healthcare Solutions
12.2016 - 09.2019
Corporate Payments & Reconciliation Manager
MSN Healthcare Solutions
03.2013 - 09.2016
Payments & Refunds Manager, Corporate Office
MSN Healthcare Solutions
01.2011 - 03.2013
Payments & Refunds Specialist
MSN Healthcare Solutions
02.2009 - 01.2011
Some College - Mathematics, B.S.
Columbus State University