Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aimee Ferguson

Pearisburg,VA

Overview

17
17
years of professional experience
1
1
Certification

Work History

Elementary School Teacher

Margaret Beeks Elementary
07.2021 - Current
  • Taught students subject-specific material, learning strategies and social skills.
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
  • Fostered student curiosity and interest in learning through hands-on activities.
  • Met with parents to review Individualized Education Plans for at-risk students.

Technical Support

North American Veterinary Community
06.2021 - 06.2021
  • Increased customer satisfaction by resolving issues remotely via chat, as well as in person.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked with a team to create help documents for common questions.

Elementary School Teacher

Sadie T. Tillis Elementary School
07.2018 - 03.2021
  • Taught students subject-specific material, learning strategies and social skills.
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
  • Fostered student curiosity and interest in learning through hands-on activities.
  • Met with parents to review Individualized Education Plans for at-risk students.
  • Developed innovative and diverse methods for teaching children using technology in a virtual setting.
  • Received "Highly Effective" rating during the 2018-19 school year. (Was not rated after due to pandemic)

Substitute Teacher

Alachua County School District
08.2017 - 06.2018
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

EDEP Activity Leader

Norton Elementary School
08.2014 - 06.2018
  • Ran drama club of over 30 students, with performances twice a year.
  • Ran leadership club in order to teach students how to be school role models.
  • Ran STEAM club that focused on hands-on activities to develop student interest.
  • Created an assortment of fun, educational, hands-on activities for students.

Au Pair

Violaine Mansard
09.2011 - 07.2013
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Met with parents about daily activities, positive developments and issues.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Helped children complete homework assignments and school projects.
  • Regularly traveled with family to help with vacation activities and childcare.

Sales Lead

Best Buy
07.2008 - 06.2010
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales team performance and provided constructive feedback.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.

Customer Service Representative

Circuit City
10.2006 - 02.2008
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

Master of Education - Elementary Education

University Of Florida
Gainesville, FL
05.2018

Bachelor of Science - Early Childhood Education

Santa Fe College
Gainesville, FL
04.2017

Skills

  • Remote Work Experience
  • Activity Planning
  • Interactive Learning
  • Google Classroom
  • Differentiated Instruction
  • Virginia Teaching Certification

Certification

Florida Teaching Certificate in Elementary Education K-6

Virginia Teaching Certificate in Elementary Education K-6

Timeline

Elementary School Teacher

Margaret Beeks Elementary
07.2021 - Current

Technical Support

North American Veterinary Community
06.2021 - 06.2021

Elementary School Teacher

Sadie T. Tillis Elementary School
07.2018 - 03.2021

Substitute Teacher

Alachua County School District
08.2017 - 06.2018

EDEP Activity Leader

Norton Elementary School
08.2014 - 06.2018

Au Pair

Violaine Mansard
09.2011 - 07.2013

Sales Lead

Best Buy
07.2008 - 06.2010

Customer Service Representative

Circuit City
10.2006 - 02.2008

Master of Education - Elementary Education

University Of Florida

Bachelor of Science - Early Childhood Education

Santa Fe College

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Aimee Ferguson