Aimee Fortner
Advance,USA
Summary
Supervising Support Care Assistant coordinating client care, staff training, and daily schedules in a behavioral health setting. Supports individualized care plans through medication administration, behavior monitoring, and emotional support, while keeping communication clear across healthcare and HR teams. Strengthens unit coverage by resolving scheduling conflicts, tracking timekeeping, and guiding new staff on care standards.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Supervising Support Care Assistant
Missouri Department of Mental Health
03.2025 - 07.2026
- Supported [number] clients served weekly by delivering direct care, companionship, and timely emotional support.
- Collaborated with healthcare teams to develop individualized care plans and align daily support with client needs.
- Monitored client behavior, documented changes, and reported concerns promptly to medical staff.
- Administered medications according to established protocols while following infection control practices.
- Trained new staff on client care best practices and support techniques to improve consistency across shifts.
- Coordinated schedules across departments, resolved conflicts promptly, and maintained accurate timekeeping records with HR.
EMT-Basic
Stoddard County Ambulance
01.2020 - 12.2024
- Responded to [number] emergency calls per shift, delivering timely pre-hospital care in high-pressure situations.
- Delivered first aid and life support care to sick and injured patients across pre-hospital settings.
- Assessed illness and injury severity, interpreted patient histories, and prioritized treatment decisions.
- Removed or assisted with victims from accident and catastrophe scenes to support rapid care access.
- Inspected emergency medical equipment for serviceability and compliance with safety and infection control standards.
- Maintained certification knowledge through ongoing training and built strong communication with patients, families, and medical personnel.
ER Technician
Missouri Delta
04.2020 - 05.2021
- Adapted quickly to shifting ER workflows to keep patient care moving efficiently.
- Coordinated with multiple departments to improve patient flow and treatment efficiency.
- Reported changes in patient condition and treatment plans to the healthcare team for timely intervention.
- Performed EKGs and other diagnostic tests according to established ER guidelines.
- Prepared patients for surgery and other procedures while following infection control and documentation standards.
ER Technician
Mercy Stoddard
08.2018 - 04.2020
- Support physicians and nurses with urgent bedside care, patient monitoring, and treatment updates.
- Perform EKGs, obtain lab specimens, and follow established guidelines for straight catheter, venipuncture, and nasal or pharyngeal swabs.
- Assist with patient transfers from stretchers to beds or wheelchairs using proper body mechanics.
- Measure temperatures, blood pressure, and weight to prepare patients for examinations.
- Adapt quickly to changing ER workflows while relaying critical condition updates and collaborating across the care team.
Education
PARAMEDIC - MEDICAL
Percom
Abilene, TXEMT - Emergency Medicine
Sikeston Tech Center
Sikeston04-2011
Skills
- Airway management
- Patient assessment
- Vital signs monitoring
- Infection control
- Documentation
- Trauma care
- Triage
- Ambulance operation
- Medical equipment inspection
- Medication administration
Certification
EMT
Awards
- Star of Life
Education
true,other
References
References available upon request
Timeline
Supervising Support Care Assistant
Missouri Department of Mental Health
03.2025 - 07.2026
ER Technician
Missouri Delta
04.2020 - 05.2021
EMT-Basic
Stoddard County Ambulance
01.2020 - 12.2024
ER Technician
Mercy Stoddard
08.2018 - 04.2020
EMT - Emergency Medicine
Sikeston Tech Center
PARAMEDIC - MEDICAL
Percom