Summary
Overview
Work History
Education
Skills
Certification
Contact
Education and Training
Timeline
Generic

Aimee Franzen

Surprise,AZ

Summary

Talented professional person who is eager to learn about anything. Accomplished Associate Director combines cross-functional competencies in operations planning, customer retention and financial management to develop and coach staff while interfacing with executives. Expert in boosting revenue, quality and performance. Successful in executing standard operating procedures to positively impact organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate Director

TutorTime Childcare
12.2021 - Current
  • Worked closely with internal teams and external partners to successfully achieve project goals within set parameters.
  • Implemented effective financial practices to support organizational goals.
  • Played a key role in driving the implementation of strategic initiatives through active participation in staff meetings, working groups, and task forces.
  • Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
  • Maintained student records according to rigorous confidentiality and privacy regulations.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • In my time as associate director I was also Acting director for 7 months.

Team Leader

Tutor Time Learning Center
12.2021 - 04.2024
  • Motivated and empowered team members, facilitating the enhancement of customer satisfaction and loyalty, in turn supporting retention and growth.
  • Implemented training on safety procedures for newly hired employees, ensuring prevention of injuries through increased knowledge.
  • Enhanced group productivity through the delegation of daily tasks to team members.
  • Efficiently identified and met customer needs.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Taught children foundational skills in colors, shapes and letters.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.

Teacher

Tutor Time Learning Center
12.2021 - 04.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Assistant Teacher

Young Scholars Academy Of Colorado Springs
04.2018 - 05.2019
  • Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
  • Supervised small group activities.
  • Supported student-led discussions and presentations.
  • Helped maintain a safe and orderly learning environment.
  • Collaborated with other staff members to develop strategies for improving student performance.
  • Participated in professional development workshops related to teaching strategies.
  • Attended faculty meetings as requested by the lead teacher.
  • Maintained accurate records of student attendance and grades.
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.

Education

Bachelor of Science - Social Work

Arizona State University
Tempe, AZ
05.2026

Associate of Arts - Psychology

Scottsdale Community College
Scottsdale, AZ
06-2024

Skills

  • Critical Thinking
  • Schedule Coordination
  • Hiring and Training
  • Coaching and Mentoring
  • Staff Scheduling
  • Administrative Support
  • Crisis Management
  • Systems Development
  • Resources Allocation
  • Project Management
  • Team Supervision
  • Problem-Solving
  • Team Building
  • Safety processes and procedures
  • People Management
  • Strategic leadership

Certification

-Fingers print clearance card

-Food handlers card

- Most Successful Associate Director in my region

Contact

Surprise, Arizona 85379

Education and Training

Bend, Oregon

Timeline

Team Leader

Tutor Time Learning Center
12.2021 - 04.2024

Teacher

Tutor Time Learning Center
12.2021 - 04.2022

Associate Director

TutorTime Childcare
12.2021 - Current

Assistant Teacher

Young Scholars Academy Of Colorado Springs
04.2018 - 05.2019

Bachelor of Science - Social Work

Arizona State University

Associate of Arts - Psychology

Scottsdale Community College
Aimee Franzen