Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee Galvez

Everett,WA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

To-Go Server

Olive Garden Restaurant
03.2025 - Current
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

Stocker

Costco Wholesale
07.2023 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.

Line Cook, Butcher, Server

Baekjong Korean Bbq
03.2022 - 02.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Improved team morale and productivity through effective communication and collaboration.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Everett High School
Everett, WA
06-2023

Skills

  • Strong multitasking
  • Quick learner
  • Sense of urgency
  • Adaptable mindset
  • Order accuracy
  • Allergy awareness
  • Phone etiquette
  • Memory retention
  • Collaboration
  • Detail-oriented
  • Menu item memorization
  • Teamwork and collaboration
  • Time management

Timeline

To-Go Server

Olive Garden Restaurant
03.2025 - Current

Stocker

Costco Wholesale
07.2023 - Current

Line Cook, Butcher, Server

Baekjong Korean Bbq
03.2022 - 02.2023

High School Diploma -

Everett High School

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