Certified Leadership Coach develops and improves processes by leveraging data an feedback, assessing root causes and providing insights to help teams drive strong results. Solid verbal, written and presentation skills, particularly in asking powerful questions, delivering constructive feedback and working through complex issues. Consistently mitigates long-term risks and finds path forward in difficult situations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Training and Development Chief of Staff
The Navigators
Hybrid (Atlanta And Colorado Springs, CO)
08.2022 - Current
Coach eigh members of leadership team to fulfill their responsibilities
Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews.
Serve on national field staff leadership team
Ensure alignment of team initiatives with national organizational priorities
Lead in creating systems and processes to increase collaboration and coordination
Ensure that team initiatives represent appropriate diversity of ethnicity, gender, age and professional experience
Assist in leading teams through strategic planning and implementation of new ideas and initiatives
Encourage coordination and cooperation among departments
Identify opportunities to streamline processes and improve office operations and efficiency.
Built and managed processes for tracking and monitoring department performance.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Analyzed and solved multi-faceted problems.
Developed and implemented successful onboarding.
Executive Leadership Coach
Self-Employed
Atlanta, GA
01.2014 - Current
Coach organizational senior leader executives through leader development programs
Coach leaders through strategic planning, team building, vision casting, project development and alignment
Facilitate multiple virtual, in-person and blended seminars to equip staff with basic coaching skills and emotional intelligence skills
Troubleshoot, brainstorm and collaborate with fellow coaches on ways to make coaching more impactful for clients.
Utilize variety of instructional design methodologies to create effective learning experiences.
Facilitated three coach trainings with Greater Europe Mission (Germany-2016, Slovenia-2017, Austria 2018)
Associate Director of National Training
The Navigators
Hybrid (Atlanta And Colorado Springs, CO)
03.2020 - 08.2022
Revised and provided Supervision Training for all staff
Implemented strategic communication and marketing plan
Recruited and coached presenters and storytellers
Led collaborative planning process involving multiple remote teams
Established and maintained project management timeline
Developed and executed training and coaching for facilitators
Helped redesign Senior Leader development initiatives
Created and maintained online courses incorporating adult learning theories.
Worked with Learning Management Systems
Conference Co-Director
The Navigators
Hybrid (Atlanta And Colorado Springs, CO)
02.2018 - 01.2020
Planned and executed National Staff Conference for 1400 attendees
Liaison between Field Staff and National Leadership
Developed and implemented strategic communication and marketing plan
Facilitated program team discussions to plan plenary sessions
Recruited and coached speakers and storytellers
Led collaborative planning process involving multiple remote teams
Assessed and synthesized conference evaluations and debriefs
Promoted diversity and inclusion to create welcoming and inclusive environments for all attendees.
Worked within one-million-dollar budget
Established and maintained project management timeline
City Team Director
The Navigators
Atlanta, GA
09.2016 - 12.2017
Led staff team of 60 people in seven ministry focuses
Liaison between headquarter functions and national leadership teams
Strategic planning and implementation
Coach local and senior leader executives through leader development programs
Worked with team to identify areas of improvement and devised solutions based on findings.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Built strong relationships with other staff through positive attitude and attentive response.
Supervised team members to confirm alignment and compliance with city team goals and strategic plans.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
Promoted diversity and inclusion to create welcoming and inclusive environments for all staff.
Associate City Director
The Navigators
Atlanta, GA
04.2014 - 09.2016
Created systems and processes for launching city ministry
Developed and implemented successful onboarding program.
Communication manager for team of 60 employees plus 100 donors and community stakeholders
Helped build pipeline of future participants in city events and programs.
Coordinated city-wide team events and facilitated cooperation to plan and implement programs.
Collaborated cross-functionally with planning and other teams to cement partnerships and achieve mutual goals.
Managed processes, deadlines and people for projects
Led team through strategic planning
Trained and equipped staff with coaching skills
Oversaw local programs and worked with boards, advisors and community stakeholders.
Leader Development Project Manager
The Navigators
Colorado Springs, CO
06.2011 - 04.2014
Created systems and processes for equipping 150 organizational leaders
Managed projects while defining scopes, establishing schedules and estimating expenses.
Developed and presented project and funding proposals.
Led key projects while managing timelines and meeting deadlines within budgetary limits.
Enhanced operational and team practices to optimize project development.
Developed and executed performance management programs to increase employee engagement and productivity.
Developed job-specific competencies and performance standards.
Reported regularly to managers on project budget, progress and technical problems.
Monitored project progress, identified risks and took corrective action as needed.
Website creation and maintenance
Oversaw vision and implementation of three annual leader development gatherings
Trained and equipped over 100 staff with coaching skills
Facilitated five annual multi-day coaching workshops
Director Navy IT Training (Lieutenant Commander) at Information Warfare Training CommandDirector Navy IT Training (Lieutenant Commander) at Information Warfare Training Command
Human Resources and People Development Executive at Cash Crusaders Franchising (Pty) LtdHuman Resources and People Development Executive at Cash Crusaders Franchising (Pty) Ltd