Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee Holmes

Buffalo,NY

Summary


Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high company standards. Knowledge of operational procedures and commitment to collaborative and work environments.

Overview

15
15
years of professional experience

Work History

Crew Member

Trader Joe's
06.2024 - Current
  • Cashier
  • Providing the WOW customer experience daily!
  • Certified in food safety. Demo Crew Member.
  • Section Lead of Deli.
  • Writing orders to met store needs and following sales numbers.
  • Works as part of a team to complete any and all tasks through out the day. Stocking product, cleaning bathrooms and maintaining cleanliness
  • Safety Team Member- Implementing and maintaining safety measures throughout the store.

Pricing and Signage Cooridnator

Dicks Sporting Goods
11.2020 - 11.2024
  • Responsible for making sure all Pricing and Signage is accurate.
  • Completed weekly pricing audits to ensure pricing accuracy.
  • Completed weekly price changes throughout the store.
  • Followed a workload calendar to ensure proper staffing to assist when needed.
  • Made sure all departments had weekly sale signs and promotions were advertised correctly.
  • Installed monthly signage kits for national vendors.
  • Worked closely with department managers to assist with store resets and signage placement.
  • Maintained a very organized area of signage and supplies.

Apparel Sales Lead

Dicks Sporting Goods
04.2013 - 11.2020
  • Organized store merchandise racks and displays to promote and maintain a great shopping experience for the customer and drive sales.
  • Trained new employees on customer service, optimizing sales and maintaining store standards.
  • Worked closely with store manager on sales goals, PLCC's, and scheduling accuracy to meet the apparel departments needs.
  • Merchandised Plannograms throughout the store.
  • Completed monthly inventory movement by processing all distribution center claims.
  • Completed fulfillment of online and BOPIS orders.
  • Delegated tasks to my teammates in order of priority.
  • Completed multiple store inventories and assisted at other stores.
  • Traveled to assist with new store openings.

Cashier

Dicks Sporting Goods
08.2010 - 06.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided fast and friendly customer service.
  • Gave support to other departments when needed.
  • Promoted store promotions and followed steps to enure we were meeting our sales goal.
  • Trained new employees on front end duties, expectations and customer service.
  • Completed nightly deposits.

Education

General Studies

Orchard Park High School
Orchard Park
06-2001

Skills

  • Punctual
  • Reliable
  • Problem solving
  • Multitasker
  • Accepts constructive criticism well
  • Friendly
  • Customer engagement
  • Motivated
  • Takes initiative

Timeline

Crew Member

Trader Joe's
06.2024 - Current

Pricing and Signage Cooridnator

Dicks Sporting Goods
11.2020 - 11.2024

Apparel Sales Lead

Dicks Sporting Goods
04.2013 - 11.2020

Cashier

Dicks Sporting Goods
08.2010 - 06.2013

General Studies

Orchard Park High School