Aimee Irvine, CCMA, A-EMT
Nashville,TN
Summary
Experienced office professional with 15 years of experience seeking to advance into new leadership opportunities. Successful at demonstrating an understanding of concepts, methods, techniques and principles to accomplish job duties through on going professional development and higher education pursuits. Takes initiative in identifying priorities and researching problems. Develops appropriate and creative solutions and selects the best course of action. Takes action in a timely manner after considering critical factors. Articulate and concise communicator who actively listens and accepts constructive feedback in a positive manor. Promotes team building and leads by example. Shares information in ways that promotes collaboration. Works in a positive, supportive and respectful manner with everyone.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Coordinator
Metaphy Health
03.2022 - Current
- Responsible for daily, weekly, monthly tasks involving billing / coding
- Responsible for preparing, uploading completed care plans to different EMR systems for different practices
- Assisted with obtaining new / renewed prior authorizations
- Reviewing care plans, assigning appropriate ICD-10 codes
- Mass / individual billing, maintaining / monitoring status of all patient records / database
Chronic Care Manager
Metaphy Health
07.2021 - 03.2022
- Worked from home, call center representative
- Responsible for monthly follow up calls for 188 Medicare patients to help manage symptoms of various chronic conditions
- Daily skills include Interviewing, data collection / entry, setting patient SMART goals, patient education, critical thinking, creating presentations, general customer service.
Mobile Paramedical Examiner
Quest
09.2020 - 03.2022
- Responsible for interviewing, lab collection and processing, data entry for life insurance applicants
- Worked with insurance companies / agents
- Planning, leading, organizing, executing corporate health fairs with 1-10 examiners servicing 10-500 clients per day
Surgical Scheduler
Specialty Care
08.2019 - 03.2020
- Worked from home as call center representative responsible for scheduling neuro-monitoring services for emergent and non-emergent surgical cases across United States.
- Managed approximately 30-40 incoming calls, emails, and faxes per day from different hospitals and surgical centers.
Multiple Roles
TriStar / HCA
01.2005 - 08.2019
2005 - 2006 - Certified Nursing Assistant - Float Pool
Tri-Star Centennial Medical Center
2006-2008 - Mental Health Associate
Tri-Star Centennial Medical Center - Parthenon Pavillion
2008-2010 - Emergency Medical Technician
Tri-Star Centennial Medical Center Emergency Room
2010-2011 - Medical Assistant
Tri-Star Centennial Medical Center / The Frist Clinic
2011-2013 Certified Clinical Medical Assistant
Tri-Star Summit Medical Center / Hermitage Primary Care
2015-2017 Certified Clinical Medical Assistant
Tri-Star Summit Medical Center / Summit Endocrinology
2017-2019 Advanced Emergency Medical Technician
Tri-Star Summit Medical Center / Emergency Room
Education
Bachelor of Science in Integrated Studies - Health And Leadership
Middle Tennessee State University
Murfreesboro, TN08.2024
Certified Clinical Medical Assistant Certification - Medical Assisting
National Healthcare Association
Leawood, KS04.2015
Associates of Applied Science - Science, Technology, And Society
Volunteer State Community College
Gallatin, TN12.2008
Emergency Medical Technician Certification - Emergency Care Attendance
Volunteer State Community College
Gallatin, TN05.2008
Skills
- 15 years of experience with direct patient care / administrative support in medical office / hospital settings
- Team player who can also work independently
- Experienced with working in office / remotely
- Well versed in Windows operating systems, MS Office (Word, Excel, Power Point), Google Docs, Google Slides, Outlook, MS Teams, Share Point , other network file share applications , electronic medical record systems
- Highly Organized, able to work with multiple applications as needed, prioritizes tasks appropriately
- Strong Attention to details
- Strong critical thinking, troubleshooting, decision making skills
- Exceptional Customer Service skills, Client Relationship Management
- Experienced health educator
- Administrative / Clerical Support
- Information Protection / HIPPA
- Project Coordination, Process Improvement / Workflow Planning & Optimization
- Motivational Leader
- Clear / concise oral/written communication
Certification
- AEMT - Advanced Emergency Medical Technician (2008-current)
- CCMA - Certified Clinical Medical Assistant (4/2015-current)
Timeline
Office Coordinator
Metaphy Health
03.2022 - Current
Chronic Care Manager
Metaphy Health
07.2021 - 03.2022
Mobile Paramedical Examiner
Quest
09.2020 - 03.2022
Surgical Scheduler
Specialty Care
08.2019 - 03.2020
Multiple Roles
TriStar / HCA
01.2005 - 08.2019
Bachelor of Science in Integrated Studies - Health And Leadership
Middle Tennessee State University
Certified Clinical Medical Assistant Certification - Medical Assisting
National Healthcare Association
Associates of Applied Science - Science, Technology, And Society
Volunteer State Community College
Emergency Medical Technician Certification - Emergency Care Attendance
Volunteer State Community College
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