Aimee Jones
Winter Haven,FL
Summary
*Authorized to work in the US for any employer
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Server
Olive Garden
Lakeland, FL
2022.10 - Current
- Pre Buss tables throughout the customers meal to avoid overcrowding of the dishes.
- Suggest new menu items and appropriate options for any food allergy concerns.
- Work on POS system to place orders, manage tables, and handle complimentary items.
- Greet customers in a timely manner and suggest a beverage or appetizer to start out.
- Maintain order efficiency and accuracy through clear communication with kitchen staff.
- We check guests' identification before serving any alcoholic beverages.
- 2 receipt copies for the customer & chocolate mints after every completed transaction.
To Go Specialist
Apple Lounge & Grill
Winter Haven, FL
2021.12 - 2022.08
- Inbound Calls for TO GO & Dine in food/drink orders.
- Cashed customers out and helped Bartenders with cashing out as well.
- Helped Bartenders with cleaning tables and taking orders from dine in customers.
- Ran the food for the whole bar & TO GO.
- Balanced drawer
Front Office/Ultra Care Coordinator
Johnson Battery Company
Lakeland, FL
2018.10 - 2022.01
- Create schedules & go over the routes for the technicians & semi drivers
- Price Parts & Labor on W/O's & file for End of Month as they come in
- Communicate with technicians on their schedule & any changes throughout the work day
- Obtain PO's or any method of payment for Accounting by following up with the Customers and/or their
- Accounting Dept
- Worked w/ Parts Dept
- For return repair trips on Ultra Care's
- Utilized Microsoft Word, Excel, Outlook & Teams
Front Office Clerk/Receptionist
Hill Nissan
Winter Haven, FL
2017.12 - 2019.10
- Created/submitted service & sales appointments
- Inbound & Outbound Calls for Service Appts, Any car related questions & directory
- Made envelopes and labels for the outgoing mail
- Created Invoices for the Parts Dept
- For any part needing to be sold at the Cashiers window
- Opened incoming mail and dispersed amongst the dealership as necessary
- Communicated with service advisors on RSO’s & any car related problem
- Worked closely with the Office Manager on Title Work for the dealership
- Cashed people out after every service was completed & then balanced drawer after every shift
- Communicated with the technicians on what vehicle was complete or incomplete
- Processed, faxed & filed warranty claims for service dept.
Education
4 Year-High School Diploma
Lake Region High School
Eagle Lake, FL 2012.08 - 2016.06
Skills
Cash handling — Proficient
All Office Software — Highly Proficient
Data entry — Highly Proficient
Attention to detail — Highly Proficient
Scheduling — Expert
Filing & organization — Highly Proficient
Customer focus & orientation — Highly ProficientAdministrative support — Expert
Work style: Professionalism — ProficientRetail customer service — ExpertTimeline
Server
Olive Garden
2022.10 - Current
To Go Specialist
Apple Lounge & Grill
2021.12 - 2022.08
Front Office/Ultra Care Coordinator
Johnson Battery Company
2018.10 - 2022.01
Front Office Clerk/Receptionist
Hill Nissan
2017.12 - 2019.10
4 Year-High School Diploma
Lake Region High School
2012.08 - 2016.06