Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aimee Kile

Westerville

Summary

Dynamic accounting professional with extensive experience at Southern Glazer’s Wine & Spirits, excelling in accounts receivable management and process improvements. Recognized for achieving 98.9% accuracy in auditing and delivering exceptional customer service. Proficient in SAP and QuickBooks, with a strong analytical mindset and a commitment to integrity in financial reporting.

Overview

23
23
years of professional experience

Work History

Bookkeeper

Bridgeway Academy and Therapy Center
01.2023 - Current
  • Responsible for entering bank transactions for the Academy and Therapy Center bank accounts into QuickBooks.
  • Actioned Check Exceptions within the bank website to ensure outstanding checks issued were for the correct amount and dated within a timely basis.
  • Responsible for invoicing for both Academy and Therapy Center at month-end for insurance, school-districts, family, Autism Scholarship.
  • Made deposits through Remote Desk Capture and posted deposits into QuickBooks.
  • Deposited over 150 checks through Remote Desk Capture once a month in addition to other checks received throughout the month.
  • Reconciled credit card statements on a weekly basis.
  • Entered expenses/bills weekly and ran entered checks to be mailed to vendors.
  • Entered family contracts into FACTS as needed.
  • Assisted families with concerns/questions within the FACTS database: posting payments received at institution, change payment schedules, due dates, etc.
  • Entered therapy billing into SAFE for Autism Scholarship.
  • Reconciled checks received in QuickBooks.

Accounts Receivable Supervisor

Southern Glazer’s Wine & Spirits
11.2012 - 01.2023
  • Implemented the transition of the local customer service department to a national call center.
  • Supervised Accounts Receivable departmental workflow of 8 accounting clerks to include end of day balancing, performance management, recruitment, and onboarding.
  • Individually processed and posted (Cash settlement) over 300K in proceeds per day.
  • Ensured compliance with company polices, procedure & where applicable state laws (OLDC).
  • Navigated a successful system conversion from AS 400 to Enterprise Resource planning (SAP).
  • SAP Subject matter expert (SME) on accounts receivable, customer service and pricing modules for all 4 branches.
  • Recovered and maintained accounts receivables for four branches (Ohio State) plants with negligible write offs and timely financial reporting to General Office.
  • Improved policies and procedures to ensure productivity, efficiency and reliability of financial records in department.
  • Audited over 1500 customer invoices per day to detect pricing and case count errors.
  • Provided actively caring and enthusiastic service to retail customers with AR and AP research items.
  • Collaborated with operations to correct all collection and credit issues as it relates to invoicing.

Accounts Receivable Clerk/Warranty Administrator

Acura
08.2007 - 11.2012
  • Processed invoice, submit and correct Acura warranty claims to Honda.
  • Reconciled and balanced warranty claim statement weekly based on balance appropriation.
  • Receipt in daily deposit, fie and safeguard documents consistent with GAAP.
  • Audited all warranty claims consistent with claims provisions.
  • Answered multi-line phone system, provide customer service to multiple inquiries.
  • Posted invoices and reconciled Balance Forward Statement with manufacturer.
  • Audited over 800 warranty claims per day with a 98.9% accuracy to establish work orders and compliance.
  • Resolved over 50 customer disputes a day with no further escalation.
  • Maintained over 3000 customer applications on both hard copies and electronically.
  • Corresponded via email with over 80 customers a day to communicate the status of claims.
  • Lead company initiatives on lean process improvements.
  • Reconciled monthly parts inventory to customer claims with a 99.5% accuracy and minimum shrink.
  • Provided senior management with monthly statistic reports on completed claims, in transit and denied transactions.

Store Manager

Checkland
09.2002 - 08.2007
  • Maintained and organized information as pertains to Federal and State regulations.
  • Processed customer’s request consistent with company guidelines.
  • Complied with all funds verification and customer’s information.
  • Systematized and implemented company policy with inclusion of new check cashing store.
  • Researched and verified data integrity; update and notate in computer as needed.
  • Called customers with balances in attempt to collect on returned checks.
  • Researched and reconciled cash and balance sheet discrepancies.
  • Ensured adequate cash forecast to service projected cash flow.

Education

Some College (No Degree) - Accounting

The Ohio State University
Columbus, OH,

Skills

  • Proficient in Microsoft Office
  • Subject matter expert (SME) in SAP resource planning system
  • Analytical
  • Auditing
  • Lean process oriented
  • Highly effective communicator
  • Attention to detail
  • High integrity
  • Superb analytic contributor
  • Process improvements
  • Detailed documentation
  • Quality research
  • Data entry accuracy
  • Accounts receivable management
  • Invoice processing
  • Bank reconciliation
  • QuickBooks proficiency
  • Customer service
  • Bookkeeping
  • Confidential document control
  • Proficient in adobe software

References

References available upon request.

Timeline

Bookkeeper

Bridgeway Academy and Therapy Center
01.2023 - Current

Accounts Receivable Supervisor

Southern Glazer’s Wine & Spirits
11.2012 - 01.2023

Accounts Receivable Clerk/Warranty Administrator

Acura
08.2007 - 11.2012

Store Manager

Checkland
09.2002 - 08.2007

Some College (No Degree) - Accounting

The Ohio State University

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