Aimee Kimbell

• Enhanced accuracy of payment postings by conducting thorough audits, ensuring correct allocation to accounts.
• Assisted with account reconciliation efforts, identifying missing payments and rectifying discrepancies for accurate reporting.
• Reviewing Insurance payments/EOB' to ensure claims are being paid at correct contract rates, Reviewing insurance denials and working with collections team to resolve denied and underpaid claims
• Trained new hires on payment posting processes, promoting a smooth transition into the role and fostering team cohesion.
• Utilized Microsoft Excel to manage invoices and payments.
• Used data entry skills to accurately document and input EOB and pt payment information .

Supervisor/ Team Lead

• Maximized team knowledge and productivity by effectively training, monitoring and directing employees.
• Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivables and collections.
• Prevented financial delinquencies by working closely with Supervisors to resolve billing issues before becoming unmanageable.
• Maintained work structure by updating job requirements and job descriptions for all positions.
• Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
• Conducted interviews with potential New Hires.
• Trained new employees on multiple medical billing positions, (Data Entry, Insurance Verification, Payment posting, Office and Hospital Charges.)

Billing Specialist

• Communicated with insurance providers to resolve any denied claims and resubmit.
• Researched and followed up on denied insurance claims.
• Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
• Processed insurance company denials by researching procedures and diagnostic codes to determine proper reimbursement.
• Located errors and promptly refiled rejected claims.
• Collected payments and applied to patient accounts.
• Accurately posted payments and adjustments both electronically and manually from Insurance companies.
• Took money and cards from customers to handle payment processing.
• Accurately posted medical claims.
• Submitted electronic and paper claims to insurance companies to collect medical payments.
• Precisely evaluated and verified benefits and eligibility.
• Determined and Obtained prior authorizations for Testing.
• Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.

• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
• Collected credit card, and cash payments and dispensed change for cash transactions.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
• Prepared beverages and filled food orders for customers.
• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

• Communicated menu item information and offered suggestions to promote featured products.
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
• Maintained clean, sanitized and well-organized food preparation zones.
• Efficiently prepared sandwiches and other menu items for guests.
• Organized work areas to foster efficiency and model exceptional kitchen etiquette.
• Executed sandwich artistry duties with very low occurrence of errors.