Energetic Customer Service Professional experienced in managing high-volume phone calls and resolving customer issues. Delivered effective service through strong technical skills in computer operations and cash handling. Focused on continuous learning and contributing to long-term organizational success.
Overview
19
19
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
House Monitor
Nirvana Sober Living Facility
Modesto, CA
07.2025 - Current
Monitor clients within the facility making sure all house rules and regulations are within in compliance.
Monitored resident activities and ensured adherence to facility rules.
Conducted daily client check-ins and documented all inquiries in the log book.
Courtesy Clerk
Pioneer Market
Waterford, CA
09.2024 - 07.2025
Engaged with customers to enhance shopping experience and provide assistance with product selections., bagged product and helped customers with carry outs, register-money transaction
Assisted customers with bagging groceries and ensuring a pleasant shopping experience.
Stocked shelves and maintained cleanliness to promote a welcoming shopping environment.
Maintained cleanliness and organization of checkout areas and store displays.
Stocked shelves with products, ensuring proper placement and visibility for customers.
Bus Driver
Transfer StanRTA
Modesto, CA
12.2022 - 08.2024
Operated vehicles to ensure safe, reliable transportation for customers.
Provided excellent customer service by addressing inquiries and resolving issues in a timely manner.
Air brake endorsements, passenger endorsements, class B CDL.
VTT- verified transit training
Time management
Cashier
Bait Barn
Waterford, CA
10.2020 - 12.2022
Welcomed customers with positive attitude, registered transactions, scanned and bagged products efficiently.
Stocked shelves and maintained clean store environment while assisting with food preparation.
Acquired food handler card to meet health regulations.
Cashier/Stocker
Dollar Tree
Waterford, CA
07.2015 - 11.2017
Responsibilities
Scan product bag items and handle money transactions in timely manner. Problem solving with a positive
Outcome. Quality work making sure every minute counts. Top priority, customer service guarantee.
Production Worker
E.C.S Composites
Grants-Pass, OR
01.2007 - 01.2009
ResponsibilitiesRead paperwork and apply hardware such as locks, hinges, latches and swivels. Using screwdrivers, nut
Operated production machinery to assemble composite materials efficiently.
Inspected products for quality assurance and compliance with specifications.
Collaborated with team members to maintain smooth workflow on the production line.
Runners and rivet machines. Collaborated effectively with team members to achieve project goals., Customer satisfaction guarantee.