AIMEE MARRERO
Wichita,KS
Summary
Accomplished and energetic Manager with a solid history of achievement in Restaurant Management. Motivated leader with strong organizational and prioritization abilities. Complex Problem Solving Administration and Management Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 35 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
12
12
years of professional experience
Work History
General Manager
Critical Thinking Reading, Thrive Together
WICHITA, KS
07.2015 - 05.2019
- Direct 35 employees in a positive manner, maintain food & labor cost
- Responsible for hiring , firing, scheduling
- Make certain the business was profitable based off PNL reports.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices and systems to reduce turnaround time.
- Designed modern employee recognition program which boosted productivity and improved morale.
Supervisor
Auntie Mae's Cafe
WICHITA, KS
03.2012 - 05.2015
- I led the team in a positive manner along with excellent customer service skills
- I was responsible for cash handling, deposits
- Scheduling the staff, hiring, firing & making certain each guest were completely satisfied with the overall experience.
Auditor
R.G.I.S
Pearl, Ms
01.2007 - 06.2011
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
Auditor
Amazon
Park City , Ks, KS
10.2021 - 05.2022
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Complied with established internal procedures by examining reports, processes and documentation.
- Participated in interviews, performed observations and evaluated pertinent information to supplement audit findings.
- Performed strategic planning, execution and finalization of audits.
- Planned and executed audit phases and data input into [Type] software for analysis.
- Analyzed data and findings and prepared reports for lead auditor detailing [Type] production.
- Developed and enforced audit policies and administrative and technical functions.
- Managed internal controls and assessed risks of technology network by performing information system audits of each division.
General Manager
Jimmy's Egg
Wichita, KS
05.2022 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
Education
High School Diploma - General studies
Pearl High School
Skills
- Hiring and Onboarding
- Policy Development and Enforcement
- Sales Tracking
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Business Leadership
- Sales Promotion
- Profit and Loss Control
- Management Training
- Originality and Creativity
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Supervised team of 35 staff members.
- Resolved product issue through consumer testing.
Timeline
General Manager
Jimmy's Egg
05.2022 - Current
Auditor
Amazon
10.2021 - 05.2022
General Manager
Critical Thinking Reading, Thrive Together
07.2015 - 05.2019
Supervisor
Auntie Mae's Cafe
03.2012 - 05.2015
Auditor
R.G.I.S
01.2007 - 06.2011
High School Diploma - General studies
Pearl High School
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