Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee M. O'Brien

Senior Community Manager
Federal Way

Summary

Dynamic property management professional with over 25 years of comprehensive experience across diverse Washington markets. Proven ability to swiftly adapt to varying property needs and job requirements, ensuring seamless operations and exceptional service delivery. Expertise encompasses all facets of property management, including tenant relations and financial oversight, driving efficiency and maximizing asset value. Committed to fostering positive environments that enhance tenant satisfaction and support organizational goals.

Overview

2026
2026
years of professional experience

Work History

Sr. Community Manager

Cascade Management
05.2021 - 11.2025

Beaver Cove and Beaver Creek, totaling 237, tax credit units.

  • Interfacing with construction staff and vendors obtaining bids and coordinating capital improvement projects.
  • Tenant relations, rent collection, and lease compliance.
  • Managed two office staff members, one maintenance supervisor, two maintenance techs and one groundskeeper.
  • Managing marketing utilizing craigslist posting tools and apartments.com suite of websites, along with signage and resident referrals.
  • AP Management and budget adherence.
  • Supported Cascade Management properties in Lynnwood, Federal Way and Seatac during times of short staffing, staff training and special projects.

Sr. Community Manager

Cascade Management
11.2017 - 05.2021

The Bluffs at Evergreen Apartments, totaling 217, tax credit units.

  • Increased occupancy and tax credit compliance in order to prepare property for sale.
  • Interfacing with construction staff for capital improvement projects.
  • Tenant relations, rent collection, and lease compliance
  • Managed two office staff members, four maintenance techs and one groundskeeper.
  • Managed vendor bids and scheduling for unit turns and routine work done at The Bluffs at Evergreen.
  • Managing marketing utilizing craigslist posting tools and apartmentguide.com suite of websites, along with signage and resident referrals.
  • AP Management and budget adherence.
  • Supported Cascade Management properties in Lynnwood, Federal Way and Seatac during times of short staffing, staff training and special projects.

Sr. Community Manager

Cascade Management Inc.
04.2016 - 11.2017

Beaver Cove and Beaver Creek Apartments, totaling 237, tax credit units.

  • Converted Beaver Cove from conventional housing to tax credit housing by completing income certifications of all current tenants at take over. Transferring qualified tenants to renovated units.
  • Interfacing with construction staff for renovation of Beaver Cove.
  • Tenant relations and income certification for Beaver Creek, an existing tax credit property.
  • Managing marketing for Beaver Cove and Beaver Creek utilizing craigslist posting tools and apartmentguide.com suite of websites, along with signage and resident referrals.
  • AP Management and budget adherence.

Community Manager

Coast Real Estate Services
2015 - 2016

Managed all facets of Jackson House, a 120 unit Senior living, tax credit property. Brought the community from 30% late income certifications to 100% on time income certifications. Duties included AP management, rent collection, and tenant relations.

Community Manager

Westlake Housing
2014 - 2015

Management Company change. Managed all facets of Orchard Hills a tax credit community in Tacoma, WA including obtaining bids and managing capital improvement projects.

Community Manager

Coast Real Estate Services
2013 - 2014

Manager all facets of Orchard Hills, a 108 unit tax credit property including tenant relations, rent collection, AP management, and tax credit compliance.

Investment Manager / Onsite Manager / Assistant Manager

Etico Property Management Company, LLC
01.2003 - 01.2013
  • 2008 to 2013: Investment Manager overseeing management of various assets for Etico including 20 single family home rentals; a 51 unit boutique hotel on Bainbridge Island; 11 Homeowner's Associations on the Eastside; and 4 small apartment communities in Kirkland (4 units, 8 units, and 15 units with 10,000 square foot commercial office space) and a 22 unit apartment community in South Seattle.
  • 2004 to 2008: Onsite Manager for Adagio Apartments in Covington, a 200 unit apartment community. Stabilized occupancy after lease-up, controlled delinquency, improved resident retention, and created and managed budget. Created a sound lease renewal and marketing program program that increased rents by 10%.
  • 2003 to 2004: Assistant Community Manager for Monterra Apartments, a 139 unit community in Mill Creek. Assisted with lease-up, rent collections, and lease compliance.

Community Manager for Kirkland Gardens West

Allied Group
01.2003 - 10.2003
  • Stabilized Occupancy. Maintained strict adherence to budgets. Created and maintained an effective resident retention plan.

Leasing Consultant / Assistant Manager / Community Manager

Fairfield Residential, LLC
01.2000 - 01.2003
  • Community Manager at Whisperwood in Seattle, a 126 unit rehab property, transitioning from conventional to tax credit housing.
  • Community Manager at Centerpointe Apartments in Seattle, a 105 unit rehab/lease up property.
  • Assistant Manager at The Lake Place Apartments in SeaTac and then Verona in Bellevue, both rehab/lease up properties.
  • Leasing Consultant at Stonehaven at West Campus, a 518 unit rehab/lease up in Federal Way.
  • Various locations

Education

High School Diploma -

Kentridge Sr. Highshcool
Kent, WA
06-1995

Skills

  • In-depth knowledge of landlord-tenant and fair housing laws
  • WSHFC tax credit certification

Timeline

Sr. Community Manager

Cascade Management
05.2021 - 11.2025

Sr. Community Manager

Cascade Management
11.2017 - 05.2021

Sr. Community Manager

Cascade Management Inc.
04.2016 - 11.2017

Investment Manager / Onsite Manager / Assistant Manager

Etico Property Management Company, LLC
01.2003 - 01.2013

Community Manager for Kirkland Gardens West

Allied Group
01.2003 - 10.2003

Leasing Consultant / Assistant Manager / Community Manager

Fairfield Residential, LLC
01.2000 - 01.2003

Community Manager

Coast Real Estate Services
2015 - 2016

Community Manager

Westlake Housing
2014 - 2015

Community Manager

Coast Real Estate Services
2013 - 2014

High School Diploma -

Kentridge Sr. Highshcool
Aimee M. O'BrienSenior Community Manager
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