Aimee Neal
Rogers,AR
Summary
Results-driven RN with 19 years of diverse clinical experience and a focus on documentation integrity. Proven track record in conducting comprehensive chart reviews and collaborating with providers to enhance quality outcomes. Aiming to leverage EMR expertise in a remote Clinical Documentation Improvement role to advance healthcare excellence.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Registered Nurse
Mercy Internal Medicine Clinic
Rogers, AR
07.2022 - Current
- Triage patient concerns in person and by phone, assessing acuity and identifying appropriate care pathways for timely interventions.
- Reviewed concurrent and retrospective patient records, lab results, diagnostic findings, and clinical histories in Epic EHR to support accurate clinical decisions and documentation integrity.
- Maintained timely, accurate, and compliant documentation of patient encounters.
- Worked with physicians and interdisciplinary teams to support documentation needs, capture patient conditions and status, and maintain chronic disease management and continuity of care.
- Reconciled medications and documented medication changes, adherence concerns, and adverse reactions.
- Assisted with Medicare Annual Wellness Visit documentation, health-risk assessments, and preventive care planning.
- Provided patient education on chronic disease management, treatment plans, and follow-up care; documented understanding and compliance.
- Managed prior authorizations, disability documentation, FMLA paperwork, and other clinical documentation processes requiring accuracy and regulatory compliance.
- Selected as clinic's only on-site staff member authorized to work remotely during inclement weather and on-site operational disruption, maintaining patient triage workflow support, provider communication, and accurate documentation.
Registered Nurse
Medexpress Urgent Care Clinic
Springdale, Arkansas
08.2016 - 10.2023
- Maintained accurate EMR records in Athena and Docutap for assessments, treatments, procedures, and patient visits.
- Supported compliance with MedExpress, OSHA, and accreditation requirements through documentation checks and quality monitoring.
- Reviewed lab results and helped coordinate follow-up care for proper documentation and patient management.
- Completed quality charting while managing high patient volume and complex clinical workflows.
- Conducted medication audits and compliance efforts to ensure documentation quality and regulatory adherence.
- Trained and supported nursing staff on clinical workflows, documentation standards, and EMR use.
Registered Nurse
Mercy Hospital Northwest Arkansas
Rogers, AR
06.2007 - 08.2016
- Managed 48-bed medical/surgical floor, coordinating admissions, discharges, and overall patient care, ensuring thorough and accurate documentation.
- Collaborated with physicians and interdisciplinary teams to develop and document comprehensive patient care plans.
- Conducted detailed patient assessments and documented changes in condition to support clinical decision-making and regulatory compliance.
- Trained over 40 nursing staff members on clinical systems, workflow processes, and documentation best practices to enhance team competency.
- Engaged in quality improvement initiatives aimed at enhancing patient outcomes through collaborative strategies.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Trained staff as an Epic Super User during organization-wide EMR implementation, providing education, troubleshooting, workflow guidance, and documentation support.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
Education
Associate in Applied Science - Degree in Nursing
East Arkansas Community College
Forrest City, AR05-2007
Skills
- Clinical Documentation Improvement
- Concurrent & Retrospective Chart Review
- Medical Record Analysis
- Documentation Integrity
- Quality & Regulatory Compliance
- Diagnosis Validation
- Clinical Data Review
- EMR Optimization
- Provider Collaboration
- Medicare Documentation Requirements
- Risk Identification
- Quality Metrics
- Care Coordination
- Epic Super User
- Remote Work & Time Management
- Clinical Auditing
- Healthcare Compliance
- Interdisciplinary Communication
- Detail Oriented
Clinical Documentation & Quality Experience
- 19+ years of clinical experience interpreting patient histories, laboratory results, diagnostic findings, and treatment plans to support accurate patient care documentation.
- Epic Super User supporting EMR implementation and staff training
- Supported quality initiatives through medication audits, chart review activities, and compliance monitoring.
- Collaborated with providers to review clinical data, coordinate patient care, and ensure complete clinical documentation.
- Successfully managed prior authorizations, disability documentation, FMLA paperwork, and other healthcare documentation processes requiring accuracy and regulatory compliance.
- Skilled at managing documentation-intensive workflows while maintaining accuracy and compliance.
Personal Information
Title: Registered Nurse
Certification
- Arkansas State Board of Nursing
Issued: 06/2007
Current Expiration: 07/31/2028
License number: R079182
Compact Status: Multistate
Basic Life Support
American Heart Association
Issued: 06/30/2026
Expiration: 06/30/2028
Timeline
Registered Nurse
Mercy Internal Medicine Clinic
07.2022 - Current
Registered Nurse
Medexpress Urgent Care Clinic
08.2016 - 10.2023
Registered Nurse
Mercy Hospital Northwest Arkansas
06.2007 - 08.2016
Associate in Applied Science - Degree in Nursing
East Arkansas Community College