Aimee O’Neal
Rapid City,SD
Summary
Versatile and dynamic professional with a proven track record at Moyel Petroleum, excelling in operations management and customer service. Skilled in multitasking and organization, I significantly improved customer satisfaction and team productivity. Expert in maintaining high standards of sanitation and safety, adept at fostering positive relationships with clientele and staff.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Cook
MacKenzie River Pizza, Grill & Pub
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Server
MacKenzie River Pizza, Grill & Pub
02.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor
MacKenzie River Pizza, Grill & Pub
02.2024 - 09.2024
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Store Manager
Moyle Petroleum
09.2019 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Big D
03.2010 - 09.2019
Education
Diploma - Basic
Central High School
Rapid City, SD05.2005
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Supply restocking
- Sanitation
- Hospitality and service industry background
- New hire training
- Effective planner
- Operations management
- Problem-solving
- Time management
- Labor management
- Staff training
- Inventory management
- Cost control
- Health code adherence
- High volume production capability
Certification
HR
Timeline
Server
MacKenzie River Pizza, Grill & Pub
02.2024 - 09.2024
Supervisor
MacKenzie River Pizza, Grill & Pub
02.2024 - 09.2024
Store Manager
Moyle Petroleum
09.2019 - 02.2024
Store Manager
Big D
03.2010 - 09.2019
HR
Cook
MacKenzie River Pizza, Grill & Pub
Diploma - Basic
Central High School
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