Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee Sherman

Orange Park,FL

Summary

Outgoing and personable individual with strong communication and relationship-building skills. Possesses solid understanding of customer engagement strategies and adept in using CRM software and data analysis to enhance customer experiences. Committed to driving positive outcomes and fostering meaningful connections.

Overview

17
17
years of professional experience

Work History

Regional Engagement Specialist

Caring.com
06.2020 - Current
  • Enhanced client relationships by actively engaging with customers and understanding their needs.
  • Developed outreach strategies to improve community involvement and participation.
  • Onboarding and Educational Support Training for CRMs and Data Analysis tools
  • Fostered strong partnerships, collaborating with various departments to align goals.
  • Conducted comprehensive assessments to identify areas for improvement in engagement activities.
  • Conducted training sessions on effective engagement practices to empower team members.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Real Estate Broker

Better Homes & Gardens Real Estate
05.2019 - 06.2020

Collaborated with Builder of New 55+ Community: Sold Homes

  • Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
  • Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
  • Developed strong relationships with potential buyers through excellent communication and customer service skills.
  • Delivered engaging presentations to showcase home features and benefits, resulting in higher conversion rates.

Head Teacher/Board Certified Behavior Analyst

Cyzner Institute
08.2016 - 08.2019
  • Maintained accurate records of student attendance, performance, and progress to ensure transparency and effective communication with parents.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Mentored junior teachers, sharing best practices and providing constructive feedback to improve their teaching techniques.
  • Fostered a stimulating learning environment by maintaining well-organized and dynamic classroom spaces for daily use.
  • Organized extracurricular activities that complemented the curriculum while fostering teamwork and leadership skills among students.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Improved student engagement by incorporating technology and real-world examples into lesson plans.
  • Customized educational materials based on individual student needs to ensure inclusive learning experiences for all.

Site Director

AlphaBest
08.2015 - 07.2016
  • Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
  • Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
  • Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
  • Developed strategic plans for site growth, resulting in increased revenue and profitability.
  • Recruited and hired top-quality staff to fill important positions.
  • Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.


Program Coordinator/ABA Technician

Children Making Strides
12.2007 - 08.2015
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Presentations of marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
  • Facilitated partnerships with local schools, doctor's, therapists and organizations to expand program offerings, broadening community impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Delivered services in diverse settings such as homes, daycare centers and other community settings and maintained confidentiality of information regarding children and families.
  • Conducted functional assessments to identify environmental variables contributing to challenging behaviors.
  • Coached family members and caregivers on client support to facilitate active involvement and carry-over in both home and community settings.

Education

Associate of Science - Human Development

Bristol Community College
Fall River, MA

Associate of Arts - American Sign Language/Deaf Studies

Bristol Community College
Fall River, MA

Bachelor of Science - Human Development

Lesley University
Cambridge, MA

Skills

  • Relationship management
  • Brand promotion
  • Conflict resolution
  • Partnership development
  • Communication skills
  • Detail orientation
  • Multitasking
  • CRM management
  • Sales

Timeline

Regional Engagement Specialist

Caring.com
06.2020 - Current

Real Estate Broker

Better Homes & Gardens Real Estate
05.2019 - 06.2020

Head Teacher/Board Certified Behavior Analyst

Cyzner Institute
08.2016 - 08.2019

Site Director

AlphaBest
08.2015 - 07.2016

Program Coordinator/ABA Technician

Children Making Strides
12.2007 - 08.2015

Associate of Science - Human Development

Bristol Community College

Associate of Arts - American Sign Language/Deaf Studies

Bristol Community College

Bachelor of Science - Human Development

Lesley University
Aimee Sherman