Motivated professional with expertise in financial analysis, budgeting, and healthcare operations. Seeking to leverage strong analytical skills and industry knowledge to support effective decision-making, optimize resources, and drive sustainable growth within a professional organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Authorization Specialist
St. Vincent’s Sleep Lab
12.2018 - 05.2020
-Processing orders
-Obtaining authorizations
-Scheduling
-Verify insurances
-Download home sleep test machines
-Processing finalized interpretations
-Answering phones
-Working closely with other physicians’ offices
-Responsible for all QA reports and tracking
Increased accuracy by diligently reviewing and verifying patient eligibility, coverage, and benefits information.
Office Manager
Pulmonary & Critical Care Associates/Sleep Wake Disorder Center
04.2011 - 12.2018
Company Overview: The Sleep Wake Disorder Center provides clinical care for patients with disorders that affect the sleep wake cycle. It is also where equipment for their sleep apnea machines were dispersed, for example the masks, tubing and filters.
-ACHC/AHCA Accreditation
-Responsible for tracking all patients who were set up on equipment. Tracking of 31-90 day follow up as well as compliance tracking.
-Managing 8 Employees
-Making sure that all equipment, for patient sleep apnea machines were being mailed out correctly – depending on the patient's insurance
-Organizing in-services for employees
-Creating spreadsheets
-Working with accreditation lawyers to make sure the office was running smoothly
-Ordering of equipment
-Responsible for scheduling patients
-Create new patient information packets of data entry
Obtaining documentations such as prescriptions, referrals, and authorizations from physicians and insurance management
-Collecting patient co pays
-Answering and directing phone calls for multiple clinics
-Responsible for scheduling new and existing patients
-Create new patient information packets for data entry
-Verify insurance benefits such as PT and OT, for various carriers
-Enter daily charges and payments into ‘Turbo’ tracking system
-Generate daily financial reports such as charges, payments, and adjustments
-Prescreen next day treatments for insurance coverage
Obtain medical necessity documentation such as prescriptions, referrals and authorizations from physicians and insurance management
-Ability to translate medical progress reports to document and monitor patient status for physicians and insurance management
-Effectively resolve patient inquiries regarding bills or insurance benefits
-Created quick sheets for Medicare coding reference
-In charge of training medical personal for multiple offices
-Administrative managing Sleep Wake Disorder center
-Creating/updating policy and procedures
-Conversions
-referrals
-Organized Jaysec program
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Front Desk
Hillsborough Radiology
05.2006 - 02.2008
Company Overview: Radiology, which is the branch or specialty of medicine that deals with the study and application of imaging technology, like x-ray and radiation to diagnosing and treating diseases.
-Answering and directing phone calls
-Responsible for scheduling new and existing patients
-Obtaining documentations such as prescriptions, referrals, and authorizations from physicians and insurance management
-Collecting patient co pays
-Managing multiple employees
Ability to translate medical progress reports to document and monitor patient status for physicians and insurance management
-In charge of training medical personnel
-Create new patient information packets of data entry
Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Self-motivated, with a strong sense of personal responsibility.
Front Desk Office Manager
Belle Mead Physical Therapy
08.2003 - 04.2006
Company Overview: Private outpatient clinic; providing therapeutic services for pediatrics, orthopedics, and geriatrics, with disabilities, injury or illness.
-Managing Multiple offices
-Managing multiple employees
-Answering and directing phone calls for multiple clinics
-Responsible for scheduling new and existing patients
-Create new patient information packets for data entry
-Verify insurance benefits such as PT and OT, for various carriers
-Enter daily charges and payments into ‘Turbo’ tracking system
-Generate daily financial reports such as charges, payments, and adjustments
-Prescreen next day treatments for insurance coverage
Obtain medical necessity documentation such as prescriptions, referrals and authorizations from physicians and insurance management
-Ability to translate medical progress reports to document and monitor patient status for physicians and insurance management
-Effectively resolve patient inquiries regarding bills or insurance benefits
-Created quick sheets for Medicare coding reference
-In charge of training medical personal for multiple offices
Education
Insurance Medical Billing and Coding
Somerset County Technical Institute
01.2006
Certificate - Certificate-Party Planner
IAP
Online
08-2020
Certificate - DME
DME ACHC
South Carolina
09-2025
Skills
- Budgeting & Cost Control
- Incredible Organizational Skills
- Fast Learner
- Revenue Cycle Management
- Auditing & Compliance
- Problem solving
- Strategic Planning
- Attention to detail
- Leadership & Team Development
Certification
2011-Present-DME Accredited Consultant
Party Planning Certificate-Present
Baker County AASM Accreditation-2022
Assisted Baker County Sleep lab in completing their AASM Accreditation
Timeline
Authorization Specialist
St. Vincent’s Sleep Lab
12.2018 - 05.2020
Office Manager
Pulmonary & Critical Care Associates/Sleep Wake Disorder Center
Health Assistant in Nursing-Neurosurgery ward at St. Vincent’s Hospital Melbourne and Aged care facilities at St. Vincent’s Health AustraliaHealth Assistant in Nursing-Neurosurgery ward at St. Vincent’s Hospital Melbourne and Aged care facilities at St. Vincent’s Health Australia