Summary
Overview
Work History
Education
Skills
Asana Ambassador
Timeline
Generic

Aimee Styers

Queen Creek,AZ

Summary

Diligent Leader with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion.

Overview

21
21
years of professional experience

Work History

Senior Project Manager/Team Lead

Parchment an Instructure Company
04.2024 - Current
  • Assisted in recruitment to build team of top performers.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee connection initiatives.
  • Enhanced overall team performance by providing monthly 1:1 coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
  • Developed Asana platform for departmental tracking of project stages and reporting of project managers performance and quarterly revenue.
  • Completed 87 diploma activation projects totaling $1,591,918 in revenue.

Project Manager

Parchment
04.2022 - 04.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Create, maintain, and review standard project management deliverables including project plans, risk registers, kickoff presentations, and status call notes. Keep project teams (internal) and stakeholders (external) in sync on project scope. Identify and document issues and risks for each implementation project. Create and execute risk mitigation plans and schedule based on business analysis outcomes. Manage internal and external stakeholders against schedule. Provide member support throughout the project. Accountable for project scope, resources, and timeline.
  • Completed 101 diploma activation projects totaling $1,711,107 in revenue.

Manager, Student Success Coaching

Arizona State University
08.2021 - 04.2022
  • Manage team of 10 direct reports supporting university retention goals and key performance indicators. Quality assurance audits of customers experience and satisfaction. Train to soft skills, performance improvement, and case management using Salesforce Lightening. Interview, hire, and train new coaches. Influenced cultural and organizational change to be more student centric and provide proactive student support. Leading professional development program, preparing coaches for leadership roles.
  • Re-designing Salesforce view and case management strategies to provide coaches opportunities to be more effective in outreach and supporting more students without losing quality of support
  • Assisting Training Manager with revamping new hirer training and smother transition to post-training work

Manager, Program Faculty

Western Governors University
11.2018 - 07.2021
  • Remotely managed program level strategy and team of 14 direct reports and 1200+ students. Created opportunities to improve experience through pilot testing, project implementation and innovative program development. Utilized Salesforce, Power Bi, Cognos, MS Excel, and Tableau to track, analyze root-causes of underperformance and make data-driven strategic decisions. Identified, investigated, and coached team members to improve student success and retention. Collaborated with key stakeholders in cross-functional teams to achieve complex goals. Interviewed, hired, and trained new faculty. Transformed underperforming, disconnected team to high performing and bonded team, producing 300+ graduates per year with 85-90% student retention. Trained in Prosci Change Management “Leading Your Team Through Change”.
  • Spearheaded change with managers and program mentors, as the university changed their model of student support and implementation of new technology. This project required planning messaging and execution, development of training and resources, implementation strategy, quality control audits, and cross-functional team communication
  • Led retention project of new degree program, analyzing student success, drop rate, and creating strategy to change course sequence which increased student success and retained more students
  • Managed Mentor Program Level Leadership project focused on developing programs mentors into leaders, solving common issues with student success, and increasing mentor's job satisfaction

Senior Program Mentor

Western Governors University
02.2012 - 11.2018
  • Mentored students in undergraduate business management programs from registration through graduation. Trained new faculty and coached underperforming faculty increasing student outcomes and program performance. Positive influencer of change by creating mindset shift, gaining buy-in from other faculty, and role modeling implementation of business strategy and outcome expectations. Graduated 130 students. Earned Leadership Principles Award for Ownership.
  • Worked with cross functional team of faculty, program experience managers, and project managers to design just-in-time mentoring communication model and technology system to increase student retention and program completion.
  • Initiated project to improve new student experience. Collaborated with enrollment advisors and university leaders to improve student experience through enrollment process and start of program, decreasing time to complete orientation, increasing faculty support and student satisfaction.

Advanced Certified Adjunct Faculty

University of Phoenix Online
12.2004 - 01.2014
  • Taught courses in: Student Success, Communication, Composition, and Classroom Management.

Education

Master of Arts - Education

Ottawa University
Phoenix, AZ
06.2022

Bachelor of Arts - Elementary Education

Ottawa University
Phoenix, AZ
01.2020

Skills

  • Attention to detail
  • Data analysis
  • Conflict Resolution
  • Client-centric approach
  • Performance and process improvement
  • Employee training and development
  • Excellent communication
  • Relationship building
  • Influencing skills
  • Strategic planning
  • Project management
  • Change management

Asana Ambassador

Ambassadors often lead the charge in their teams or organizations, helping to integrate Asana into workflows and foster a culture of collaboration.

Timeline

Senior Project Manager/Team Lead

Parchment an Instructure Company
04.2024 - Current

Project Manager

Parchment
04.2022 - 04.2024

Manager, Student Success Coaching

Arizona State University
08.2021 - 04.2022

Manager, Program Faculty

Western Governors University
11.2018 - 07.2021

Senior Program Mentor

Western Governors University
02.2012 - 11.2018

Advanced Certified Adjunct Faculty

University of Phoenix Online
12.2004 - 01.2014

Master of Arts - Education

Ottawa University

Bachelor of Arts - Elementary Education

Ottawa University

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