Results-driven professional with over 8 years of experience in law firm operations. Skilled in verbal and written communication, problem-solving, and deadline management. Committed to enhancing workflows and providing outstanding support to legal teams and clients.
Overview
13
13
years of professional experience
Work History
Law Firm Operations Associate
James McElroy and Diehl P.A.
09.2017 - Current
Streamlined daily operations by coordinating logistics and scheduling resources effectively.
Assisted in developing operational workflows to enhance efficiency across departments.
Managed inventory levels, ensuring accuracy and timely replenishment of supplies.
Implemented process improvements that reduced turnaround times for client requests.
Provided administrative support for the firm by coordinating with the courts, legal professionals, and experts.
gathering evidence, prepare for hearings.
Analyzed operational data to identify trends and propose actionable solutions for improvement.
Wee Care Day School
First Presbyterian Church
08.2016 - 09.2017
Self-motivated, with a strong sense of personal responsibility..
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Personal Assistant
Lyall Newby
06.2013 - 05.2017
Managed complex calendars, scheduling meetings and appointments efficiently.
Coordinated travel logistics, ensuring seamless arrangements for domestic and international trips.
Developed and maintained filing systems, enhancing document retrieval and organization.
Prepared detailed reports and presentations, supporting decision-making processes effectively.
Responded promptly to inquiries, providing exceptional client service and communication support.
Court Counselor (Intern)
Division of Juvenile Justice
01.2015 - 05.2015
Facilitated individual and group counseling sessions to support youth development and emotional well-being.
Developed treatment plans in collaboration with multidisciplinary teams to address client needs effectively.
Coordinated workshops on conflict resolution and life skills, enhancing participants' coping strategies.
Monitored progress of clients, maintaining accurate documentation to track behavioral changes and outcomes.
Conducted intake assessments to identify strengths, challenges, and appropriate interventions for clients.
Attended ongoing training seminars relevant to the field of counseling, staying up-to-date on current best practices.
Collaborated with multidisciplinary teams to provide comprehensive care for clients with various mental health needs.
Demonstrated cultural competence when working with diverse populations by considering cultural factors when creating treatment plans.
Academic Peer Tutor
Gaston College
08.2013 - 01.2014
Guided students in academic subjects, enhancing understanding and performance.
Developed individualized study plans to address student-specific learning needs.
Facilitated group study sessions, promoting collaborative learning and peer engagement.
Provided feedback on assignments, ensuring clarity and improvement in academic writing.
Collaborated with faculty members to identify struggling students and provide targeted tutoring support for academic success.
Improved overall campus-wide academic performance by contributing to the development of peer tutoring programs and services.
Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
Assisted in the development of individualized learning plans for students with diverse academic needs, including those with disabilities.
Enhanced student comprehension by providing one-on-one and group tutoring sessions in various academic subjects.
Education
Bachelor of Science - Criminal Justice Police Science
Lees-McRae College
Banner Elk, NC
05-2017
Associate of Science - Criminal Justice Technology
Gaston College
Dallas, NC
05-2014
Associate of Science - Criminal Justice Latent Evidence
Gaston College
Dallas, NC
05-2014
Skills
Excellent customer service
Problem solver
Effective communicator
Work well in fast paced environment
Verbal and written communication
Deadline management
Operational efficiency
Operations management
Timeline
Law Firm Operations Associate
James McElroy and Diehl P.A.
09.2017 - Current
Wee Care Day School
First Presbyterian Church
08.2016 - 09.2017
Court Counselor (Intern)
Division of Juvenile Justice
01.2015 - 05.2015
Academic Peer Tutor
Gaston College
08.2013 - 01.2014
Personal Assistant
Lyall Newby
06.2013 - 05.2017
Bachelor of Science - Criminal Justice Police Science
Lees-McRae College
Associate of Science - Criminal Justice Technology
Gaston College
Associate of Science - Criminal Justice Latent Evidence