Summary
Overview
Work History
Education
Skills
Timeline
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Aimee Vecasey

Rochester,MI

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Residential Mortgage Underwriter

United Wholesale Mortgage
07.2021 - Current
  • Manage assigned pipeline, exceeding industry standards for speed and accuracy
  • Maintain compliance with lending, underwriting and government requirements
  • Work in collaboration with internal teams to streamline the underwriting process
  • Work with Loan Processors and Loan Officers to collect documentation necessary to finalize loan packages
  • Complete weekly and monthly training and continuous education to ensure thorough knowledge of all industry guidelines and standards
  • Accurately audit loans to ensure top loan quality standards
  • Train and mentor newer team members to ensure industry and company standards are met
  • Demonstrate excellent communication and follow up with mortgage brokers, title agents and loan officers through all phases of the loan process.
  • Verify integrity of applicants' information to minimize fraud.
  • Work with processing team members to communicate errors and obtain missing information for current applications.

Assistant Store Manager

Pottery Barn
Rochester Hills, MI
01.2014 - 06.2021
  • Lead the store sales team to create an exceptional experience for customers
  • Utilized training resources to educate team on product
  • Ensured timely resolution of client service issues
  • Coached and developed associates to meet weekly, monthly and yearly sales goals
  • Mentored team on effective upselling and cross-selling techniques
  • Assessed, optimized and elevated operations to target current and expected demand.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Stock Associate

Pottery Barn
Rochester Hills, MI
10.2010 - 01.2014
  • Received and processed daily shipments
  • Verified invoices against delivered merchandise to check shipment accuracy
  • Replenished inventory with focus on addressing customer needs
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
  • Prepared packages for outgoing shipment to customers
  • Performed inventory reconciliations and cycle counts to ensure accuracy.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Licensed Real Estate Assistant

Dennis Van Wieren, Realtor For Coldwell Banker
01.2001 - 12.2006
  • Coordinated appointments to show marketed properties.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Conducted open houses to promote current listings and generate new client leads

Education

Bachelor of Science - Psychology

Michigan State University

Skills

  • Excellent communication skills
  • Critical thinking and problem solving
  • Exceptional analytical skills (mathematics)
  • Client-focused service
  • Microsoft Office products
  • Communication skills
  • Upselling
  • Pricing
  • Loan Product Knowledge
  • Automated Underwriting Systems
  • Desktop Underwriter
  • Mortgage Lending Requirements

Timeline

Residential Mortgage Underwriter

United Wholesale Mortgage
07.2021 - Current

Assistant Store Manager

Pottery Barn
01.2014 - 06.2021

Stock Associate

Pottery Barn
10.2010 - 01.2014

Licensed Real Estate Assistant

Dennis Van Wieren, Realtor For Coldwell Banker
01.2001 - 12.2006

Bachelor of Science - Psychology

Michigan State University

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Aimee Vecasey