AIMEE Witters
Dublin,CA
Summary
Sales Account Manager with a proven record at Bay Sales Inc., achieving a 30% reduction in cycle times through innovative process improvements. Expertise in customer relationship management and pricing strategy enhances ability to foster long-term partnerships. Bilingual communication skills effectively boost client engagement and satisfaction.
Overview
29
29
years of professional experience
Work History
Sales Account Manager
Bay Sales Inc.
San Jose, CA
03.2018 - Current
- Promoted from Program Manager to Sales Account Manager, overseeing over 500 accounts, comprising 75% of company base.
- Served as primary liaison between customers and TTM Technologies facilities to meet production requirements.
- Spearheaded New Product Introductions and process improvements, achieving a 30% reduction in cycle times.
- Managed pricing strategies and negotiations, enhancing quote capture and profitability.
- Coordinated internal 'tiger teams' to address systemic issues and streamline operations.
- Delivered high customer satisfaction metrics, strengthening long-term client partnerships.
Administrative Coordinator
Advanced Foot and Ankle Center
San Jose, CA
10.2010 - 09.2011
- Provided comprehensive office support and front-desk service.
- Maintained relationships with patients and suppliers, ensuring smooth operations.
- Experienced in Athena Medical System for scheduling and records management.
Intern
Monterey County Board of Supervisors
Monterey, CA
12.2009 - 10.2010
- Developed and implemented a filing system that enhanced operational efficiency.
- Drafted correspondence for constituents, addressing community issues effectively.
- Supported special projects and public policy initiatives to drive community engagement.
Senior Inside Sales Representative
Dynamic Details, Inc.
Milpitas, CA
06.1998 - 04.2003
- Expanded account base from $4M to $14M through strategic client engagement.
- Established strong relationships with leading Silicon Valley clients, including Dell, Nvidia, Cisco, and 3Com.
- Delivered impactful sales presentations and trained new hires effectively.
- Developed quarterly pricing matrices to enhance sales strategies.
HR & Administrative Specialist
Dynamic Circuits, Inc.
Milpitas, CA
12.1997 - 06.1998
- Processed employee hiring and termination paperwork, ensuring compliance with regulations.
- Coordinated healthcare services for employees to facilitate access and support.
- Developed filing systems to enhance organization and retrieval of documents.
- Implemented ID badge management processes to improve security protocols.
Scheduler & Field Representative
California State Assembly - Office of Michael M. Honda
San Jose, CA
06.1997 - 12.1997
- Coordinated schedule, logistics, and events for Assemblymember Honda.
- Represented Assemblymember at community and political engagements.
- Supported Vietnamese Cultural & Heritage Garden Project by facilitating cultural initiatives.
Immigration/Naturalization Assistant (Volunteer)
United States Catholic Charities
San Jose, CA
01.1997 - 06.1997
- Delivered Vietnamese translation services to support effective communication.
- Facilitated ESL education for immigrants to enhance language proficiency.
- Assisted immigrants in completing legal paperwork accurately and efficiently.
Education
Bachelor of Arts - Political Science, Speech Communications
San Jose State University
San Jose, CA05.1997
Skills
- Sales and account management
- Customer relationship management
- Project and program management
- Market analysis
- Pricing strategy and negotiation
- Process improvement
- Microsoft Office proficiency
- CRM software expertise
- Bilingual: English and Vietnamese
Community Interests
- Volunteer: Second Harvest Food Bank, Catholic Charities
- International Service: Lived in Vanuatu as part of Peace Corps initiative
- Travel, Sports, Community Engagement
Timeline
Sales Account Manager
Bay Sales Inc.
03.2018 - Current
Administrative Coordinator
Advanced Foot and Ankle Center
10.2010 - 09.2011
Intern
Monterey County Board of Supervisors
12.2009 - 10.2010
Senior Inside Sales Representative
Dynamic Details, Inc.
06.1998 - 04.2003
HR & Administrative Specialist
Dynamic Circuits, Inc.
12.1997 - 06.1998
Scheduler & Field Representative
California State Assembly - Office of Michael M. Honda
06.1997 - 12.1997
Immigration/Naturalization Assistant (Volunteer)
United States Catholic Charities
01.1997 - 06.1997
Bachelor of Arts - Political Science, Speech Communications
San Jose State University
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