Aimee Xiao
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking employee enthusiastic about learning the hospitality field inside and out.
Overview
2
2
years of professional experience
Work History
Volunteer
New York Cares
07.2023 - Current
- Represented organization positively and professionally while providing community with much-needed services
- Serve lunch to seniors at local community centers and deliver meals to seniors who are homebound
- Sort and distribute pantry goods at various food pantries across the city
- Participate in activities with kids in elementary school and help assist teachers
Promoter and Sales Representative
Various Nightclubs
07.2022 - 07.2023
- Worked with team to achieve sales goals for products
- Knowledgeable and actively updated on all menu items, specials, liquor brands, cocktails, beers, and non-alcoholic selections
- Consistently maintained a friendly, outgoing and energetic personality in order to create a warm, fun atmosphere for guests
- Collaborated with cross-functional teams to identify and address customer needs
- Continually provided exceptional customer service to drive satisfaction
Hostess
PHD Terrace Rooftop Bar And Lounge
03.2022 - 04.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout evening experience
- Took reservations, answered customer questions, and informed of accurate wait times
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Supported servers, food runners, and bussers
Credit Analyst Intern
AIG Insurance
06.2021 - 07.2021
- Assessed credit risk and analyzed financial statements
- Researched companies and their respective industries, analyzed financial statements, and incorporated market events in determining the credit worthiness of client companies for the credit team
- Assisted the credit team in day-to-day responsibilities
Education
Bachelor of Science - Business Administration And Management
Boston College
Chestnut Hill, MA08.2021
Skills
- Customer-Focused
- Promotional Planning
- Product and Service Knowledge
- High-Volume Environment
- Independent Research Skills
- MS Suite
Timeline
Volunteer
New York Cares
07.2023 - Current
Promoter and Sales Representative
Various Nightclubs
07.2022 - 07.2023
Hostess
PHD Terrace Rooftop Bar And Lounge
03.2022 - 04.2022
Credit Analyst Intern
AIG Insurance
06.2021 - 07.2021
Bachelor of Science - Business Administration And Management
Boston College