Aimee Moore
Fredericksburg,VA
Summary
Dynamic IT leader with extensive experience at the Department of Veteran Affairs, excelling in project management and telecom provisioning. Proven track record in driving operational excellence and strategic initiatives, enhancing service delivery, and optimizing processes. Adept at contract modifications and fostering relationships, delivering significant cost savings and improved efficiencies.
Overview
18
18
years of professional experience
Work History
Lead IT Specialist
Department of Veteran Affairs
05.2021 - Current
- Managed Core Provisioning Transport Services teams to support VA telecommunications operations.
- Oversaw lifecycle delivery for over 2,400 points through a $300M+ EIS contract.
- Ensured compliance while aligning with OIT, CCS, CNS, and NEP mission objectives.
- Directed operational initiatives for circuit provisioning and SOP development.
- Handled contract modifications, pricing validations, and service transitions for EIS task orders.
- Acted as ServiceNow Network Queue Manager to process requests promptly.
- Coordinated with project leaders to adhere to activation timelines and reduce delays.
- Created SOPs and training materials to bolster team efficiency and compliance standards.
Business Process Analyst, Lead
Salient CRGT
Washington, D.C.
03.2018 - 05.2021
- Managed a high-performing team of 16 Business Analysts to support Department of Veterans Affairs’ Telecom and Network Support under NEDIIS contract.
- Oversaw five functional units responsible for capacity planning, circuit provisioning, and business process enhancements.
- Evaluated performance and managed hiring and training across five telecom support domains.
- Delivered comprehensive bandwidth utilization reports using Power BI, pinpointing circuit anomalies and growth forecasts.
- Directed lifecycle activities for enterprise circuits, acting as liaison between carriers and VA field customers.
- Executed cost recovery initiatives through invoice auditing, generating significant savings from unused services.
- Co-developed innovative task flows in ServiceNow for efficient network provisioning; created proof of concept for management integration tool.
- Implemented COVID-19 emergency response upgrades, ensuring activation of critical sites within 14 days.
Business Process Analyst
Salient CRGT
Washington, D.C.
03.2017 - 03.2018
- Spearheaded WAN/LAN infrastructure support for Veterans Affairs through the NEDIIS contract.
- Streamlined acquisition processes to enhance circuit provisioning across IT Operations.
- Guided telecom provisioning for VBA, VHA, and NCA entities under the VA umbrella.
- Oversaw VBA circuit provisioning, managing documentation and funding approvals effectively.
- Implemented integration of circuit order trackers into SharePoint Portal.
- Developed business processes improving accuracy by eliminating redundancies in timelines.
- Facilitated hiring of eight Business Analysts by expanding contract scope from July to November 2019.
- Collaborated with stakeholders and carriers to troubleshoot order issues efficiently.
Corporate/Senior Technical Recruiter
Information Innovators Inc. (Acquired by Salient CRGT)
Springfield, VA
01.2016 - 03.2017
- Oversaw full-cycle recruitment for corporate and federal sectors, supporting contracts with Department of Veterans Affairs, FDA, USAF, USPTO, and Intelligence Community.
- Collaborated with hiring managers to develop job descriptions that attract top talent.
- Tailored recruitment processes to align with specific contract needs and timelines for various roles.
- Sourced qualified candidates using internal databases, online platforms, and professional networks.
- Conducted candidate screenings to meet government compliance standards.
- Facilitated salary and benefits negotiations within budget parameters alongside staffing teams.
- Mentored Recruiting Coordinators and Sourcing personnel on effective talent acquisition methods.
- Utilized ATS platforms (Cornerstone, iCIMS) for candidate data management and weekly reporting on metrics.
Technical Recruiter
Stillwater Human Capital, LLC.
Reston, VA
07.2015 - 02.2016
- Sourced and engaged qualified candidates for diverse technical roles through recruiting networks and internal databases.
- Maintained detailed records of candidate activities, including contacts, phone screens, and submissions to Project Managers.
- Collaborated with hiring managers to develop tailored sourcing strategies that met hiring timelines.
Budget Analyst III
TASC, an Engility Company
Springfield, VA
10.2015 - 01.2016
- Oversaw management of $635 million in Task Orders for National Intelligence account at NGA headquarters.
- Delivered comprehensive monthly status briefings on Task Order progress and performance metrics.
Senior Program Budget Analyst/Finance Team Manager
CACI, Inc.
Springfield, VA
09.2012 - 10.2015
- Managed financial oversight for $500M IDIQ contract for US Army INSCOM while leading a team of five analysts.
- Delivered intricate budget analysis, forecasting, and financial modeling to ensure contract adherence.
- Oversaw multiple task orders and contract vehicles, achieving high levels of proficiency.
- Developed spend plans that resulted in zero cost overruns amidst contract changes.
- Resolved unbillable issues effectively, recovering lost revenue for the organization.
- Created corporate annual plans and rolling forecasts to drive achievement of financial objectives.
- Partnered with Program Management to fulfill small business subcontracting goals.
- Achieved consecutive 'Outstanding' award fee evaluations through rigorous financial oversight.
Budget / Program Analyst III
IMTAS
Washington, D.C.
12.2011 - 09.2012
- Supported Program and Project Managers in overseeing contract performance, compliance, and cost analysis for FBI’s CSEU.
- Acted as liaison between project teams and corporate departments to ensure alignment on budget plans and strategic objectives.
- Developed budget forecasts, tracked costs, and generated financial reports using FBI’s Financial Management System.
- Prepared and monitored contract value, funding, and project status reports while ensuring compliance with contract terms.
- Created presentations for program reviews and meetings; provided ad-hoc project support and reporting as needed.
- Managed procurement tracking through FBI’s Automated Requisition Tool; maintained reporting in SharePoint.
- Oversaw inventory transitions and asset management utilizing FBI’s Property Management Application.
- Utilized Microsoft Office Suite, FMS, ART, and PMA to enhance operational efficiency.
Lead Program Financial Analyst III
CACI, Inc.
Springfield, VA
09.2009 - 12.2011
- Executed financial planning and analysis for CONUS/OCONUS Task Orders worth around $300M under GENESIS III contract for U.S. Army INSCOM.
- Formulated detailed spend plans across various sub-tasks, diligently tracking funding and expenditures.
- Delivered regular financial status updates to INSCOM and Program Management, overseeing $265M in active Task Orders.
- Scrutinized budgets, vendor invoices, reconciliations, and procurement documents to ensure regulatory compliance.
- Counseled program leadership on compliance topics, EAC/ETC reports, and FAR/DCAA regulations adherence.
- Diminished monthly cost overages by conducting cost analyses and rectifying discrepancies pre-invoice submission.
- Supervised contract funding operations including disbursements, realignments, de-obligations, and ULO tracking.
- Crafted Finance Team SOPs that contributed to achieving continuous “Outstanding” award fee ratings.
Education
Bachelor of Business Administration - Concentration in Project Management, Minor: Human Resource Management
06.2021
- Magna Cum Laude
- GPA: GPA 3.8
Associate of Arts - Business Administration
03.2020
- Magna Cum Laude
- GPA: GPA 3.8
Skills
- Communications and Relationship Management
- Process Optimization & Management
- ServiceNow Administration
- Cross-functional Collaboration
- Communications and Relationship Management
- Process Optimization & Management
- ServiceNow Administration
- Cross-functional Collaboration
Certification
- Project Management Institute - Member 2020
- Stillwater Human Capital, LLC. – Recruiter Boot Camp Certificate 2015
- CACI Emerging Leaders Program – Certified 2010-2014
- CACI Finance and Budget Management- Certified 2008, 2010, 2012, 2014
- VA/OIT TRAINING
- FCR 400 COR Level III - Certified 12/2024
- FAC-P/PM Certification Training - Certified 1/2025
- Virtual Aspiring Supervisors Program vASP – Certified 10/2023
- Improving Your Listening Skills 9/2023
- Coaching Skills for Leaders and Managers 9/2023
- Coaching and Developing Employees 9/2023
- Building Resilience 9/2023
- FCR-201 Contracting Officers Representative Level II – Certified 11/2022
- FCL-VA-0034 Applying the Vets First Contracting Program – Certified 11/2022
- FAC-089 Writing Quality Past Performance Evaluations – Certified 11/2022
- CPARS Overview – Certified 11/2022
- FAC-COR Level II/Contract Officer Representative (COR) - Certified 6/2021
- FAC 089 Writing Quality Past Performance Evaluations - Certified 6/2021
- Microsoft Power BI Training - Fundamentals (Virtual) 10/2021
- Fostering Creative Problem-Solving 9/2022
RELEVANT COURSE WORK COMPLETED:
- Management Concepts
- Project Management
- Managing Project Risk
- Managing Project Teams
- Project Estimating and Budgeting
- Project Procurement Management
- Staffing Organizations
- Training and Development
- Organizational Behavior
- Compensation Management
Timeline
Lead IT Specialist - Department of Veteran Affairs
05.2021 - Current
Business Process Analyst, Lead - Salient CRGT
03.2018 - 05.2021
Business Process Analyst - Salient CRGT
03.2017 - 03.2018
Corporate/Senior Technical Recruiter - Information Innovators Inc. (Acquired by Salient CRGT)
01.2016 - 03.2017
Budget Analyst III - TASC, an Engility Company
10.2015 - 01.2016
Technical Recruiter - Stillwater Human Capital, LLC.
07.2015 - 02.2016
Senior Program Budget Analyst/Finance Team Manager - CACI, Inc.
09.2012 - 10.2015
Budget / Program Analyst III - IMTAS
12.2011 - 09.2012
Lead Program Financial Analyst III - CACI, Inc.
09.2009 - 12.2011
Strayer University - Bachelor of Business Administration, Concentration in Project Management, Minor: Human Resource Management
Strayer University - Associate of Arts, Business Administration
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