Aimee (Nikki) Hillin
Georgetown
Summary
Detail-oriented professional with experience in customer service, office administration, and small business operations. Seeking a flexible remote position where I can leverage organizational skills and multitasking abilities while continuing to support family business operations.
Overview
16
16
years of professional experience
Work History
Guest Attendant/Location Lead
Lucky Ventures
01.2025 - Current
- Serve as a lead team member, assisting with training and mentoring new staff.
- Provide high-quality guest service in a fast-paced entertainment environment.
- Handle transactions, monitor game areas, and endure customer satisfaction.
- Maintain a clean, organized environment while assisting with guest needs.
- Support team operations by addressing issues quickly and professionally.
Office Manager/Business Co-Owner
Galaxy Stoneworks/Galaxie Granite
03.2010 - Current
- Manage day-to-day business operations including scheduling, invoicing, and client communications.
- Oversee customer service rom project initiation to final installation, ensuring satisfaction and repeat business.
- Utilize Quickbooks for billing, payment tracking, and financial reporting.
- Coordinate with builders, vendors, and subcontractors to keep projects on schedule.
- Create marketing materials and manage social media presence to drive customer engagement.
Inside Sales and Design Consultant
Triton Stone Group
10.2017 - 09.2019
- Assisted clients with material selection and design solutions or residential and commerical projects.
- Managed sales transactions, quotes, and purchase orders while maintaining strong client relationships.
- Provided exceptional customer service by guiding clients through the design process from concept to completion.
- Collaborated with contractors, fabricators and builders to ensure timely delivery and installation of materials.
Bus Driver (CDL Licensed)
Georgetown Independent School District
10.2013 - 10.2014
- Operated buses safely, ensuring timely arrivals and departures for passengers.
- Conducted regular vehicle inspections, identifying maintenance needs to enhance safety and reliability.
- Safely transported students to and from school, adhering to all state and federal transportation regulations.
- Managed route schedules effectively, adapting to traffic conditions to minimize delays.
- Demonstrated responsibility and reliability through daily operation of large commerical vehicles.
Education
High School Diploma -
Georgetown High School
Georgetown, TXSkills
- Quickbooks (invoicing, billing, reporting)
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Customer Service and Client Relations
- Scheduling and Project Coordination
- Social Media Marketing (Facebook, TikTok, Canva, CapCut)
- Sales and Design Consulting
- CDL Licensed Driver
Timeline
Guest Attendant/Location Lead
Lucky Ventures
01.2025 - Current
Inside Sales and Design Consultant
Triton Stone Group
10.2017 - 09.2019
Bus Driver (CDL Licensed)
Georgetown Independent School District
10.2013 - 10.2014
Office Manager/Business Co-Owner
Galaxy Stoneworks/Galaxie Granite
03.2010 - Current
High School Diploma -
Georgetown High School
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