Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible for receiving and processing custody of detainees.
Transporting detainees to medical facilities, court hearings, or the Port of entry for removal in an authorized CBP vehicle.
Responsible for logging detainee wellbeing, inspecting, taking inventory and tagging their property for processing.
Ensure to always be in compliance with Federal law, rules and regulations and standard operating procedures.
Compose and maintain administrative paperwork such as incident reports, amenity reports and end of shift counts with accuracy.
Utilizing the NCIC, TECS and EARM databases
Conduct a criminal history search and check for warrants.
Authorized to carry a department issued firearm and maintain my quarterly certification.
Communicating in the Spanish language; maintaining contact with other sectors, stations, agencies and foreign consulates and making arrangements for removal procedures, travel and escorts.
Recovery Technician/ BH Tech (40-HRS/Week)
La Frontera PHF (Psychiatric Health Facility)
Tucson, Arizona
01.2023 - 10.2023
Responsible for the safety and wellbeing of patients.
Responsible for documenting welfare checks on patients, and taking inventory of property.
Provide supportive counseling and training in daily skills such as personal hygiene nutrition and purchases.
Intake process of patients, log inventory of personal property.
Maintain patients safe, suicide prevention.
Deescalate dangerous situations.
Auto Liability Claims Adjuster (40-HRS/Week)
Kemper Insurance
Tucson, AZ
05.2015 - 10.2021
Customer Service
Negotiate settlements with claimants and claimants attorneys.
Take statements from insureds, claimants, and witnesses to determine liability.
Obtain and review evidence, reports, investigate losses and identify coverage issues.
Issue payments to covered losses.
Sales Representative (40-HRS/Week)
JCPenny
Tucson, AZ
02.2011 - 04.2015
Customer Service
Handled transactions with customers, while providing them with friendly and courteous service.
Detail-oriented, good math skills.
Strong work ethic.
Sales Representative (40-HRS/Week)
Divina Bridal
Tucson, AZ
05.2009 - 01.2010
Providing outstanding customer service.
Open and close store as needed.
Steamed and bagged wedding gowns/dresses.
Met and exceeded weekly/monthly sales goals.
Replenished new inventory.
Education
High School Diploma -
Desert View High School
Tucson, AZ
05.2009
Skills
Excellent Communication
Organizational Skills
Time Management
Reliability
Languages
Proficient in Spanish, able to communicate verbally and in writing.
References
Gabriel Roja, Supervisory Border Patrol Agent, Nogales Station, 520-353-6940, gabriel.rojas@cbp.dhs.gov