Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aimen Faraj

Aimen Faraj

Hoffman Estates,IL

Summary

Fast-paced food industry professional with 30+ years of experience in customer service, food preparation, and restaurant management.


Proven ability to work independently and lead a team in a high-pressure environment.


Excellent customer service skills, with a focus on providing a positive and memorable experience for all guests.


Strong attention to detail and safety awareness




Authorized to work in the US for any employer Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with Number years of experience in team leadership in Type industry. Background includes sales, management and customer service in fast-paced settings. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Overview

27
27
years of professional experience

Work History

Restaurant Manager

Taste of Lebanon
01.2003 - 08.2023
  • Family owned
  • Been running it for over 25 years.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Front Desk Receptionist

Deer Path Inn
08.1999 - 08.2002
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Order Picker

Home Depot
05.1998 - 05.2000
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Cashier

Sams Club
06.1996 - 07.1998
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate Of Applied Business - Basic

City Colleges of Chicago - Wilbur Wright College
Chicago, IL
06.1998

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Northeastern University
Chicago, IL
1998

Skills

  • Restaurant Management
  • Restaurant Experience
  • Profit & Loss
  • Labor Cost Analysis
  • Food Safety
  • OpenTable
  • Kitchen Management Experience
  • Guest Services
  • Management
  • Cooking
  • Food Preparation
  • Hotel experience
  • Languages
  • Arabic - Expert
  • Certifications and Licenses
  • Food Handler Certification
  • Food Preparation and Safety
  • Shift Management
  • Food and Beverage Orders
  • Multitasking

Languages

Arabic
Elementary

Timeline

Restaurant Manager

Taste of Lebanon
01.2003 - 08.2023

Front Desk Receptionist

Deer Path Inn
08.1999 - 08.2002

Order Picker

Home Depot
05.1998 - 05.2000

Cashier

Sams Club
06.1996 - 07.1998

Associate Of Applied Business - Basic

City Colleges of Chicago - Wilbur Wright College

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Northeastern University

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Aimen Faraj