Aimoto Matautia

1. Provide consistent, exceptional service to all AWAIC program participants.
Provide crisis intervention, individual support, and information about internal and external resources to victims of DV/SA/ST.
2. Provide short-term follow up advocacy and support to participants in coordination with the Case Manager.
Increase victims' safety and individual safety planning.
Educate program participants about the civil and criminal justice system including forms completion and support/coordinate with the Anchorage Police Department (APD), the Municipality of Anchorage Department of Law (MOA/LAW), the Violent Crimes Compensation Board (VCCB) and other related agencies as needed.
3. Advocate on behalf of program participants with community agencies to establish rapport and cooperation.
4. Develop and maintain a trusting, empowering relationship with the program participant that supports the program participant’s goal plan.
5. Be proactive and a leader in situations that require effective de-escalation of crisis situations.

• Provide ongoing services to clients and individuals with needs in their community or in their home. Keeping the individual safe, working on individualized goals, and documenting daily. Provides role model behavior by setting a positive example with behavior and work ethics. Engaging in friendly professional relationship and maintaining boundaries. Keeping open communication with the team regarding needs and expectation of service delivery.

1. Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution
scheme.
2. On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-processable
items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from
bins stackers; and stops equipment when distribution run or operation is completed. Runs machine reports, clears jams and
contacts maintenance for assistance when required.
3. Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other
containers, are in place.
4. Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or
dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters;
may riffle or verify mail to ensure sortation accuracy as needed.
5. In addition, may perform any of the following duties: provide service at public window for non-financial transactions;
maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service.
6. Follows established safe work methods, procedures and safety precautions while performing all duties.
7. Performs other duties as assigned.

-Will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation.

-Will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.

Customer service: Greet customers, answer questions, and provide directions.
Maintenance: Clean and maintain the facility, including bathrooms, floors, and trash bins.
Sales: Sell food, groceries, automotive products, and other basic items.
Cash transactions: Process cash transactions, count money, and dispense change.
Safety: Check identification to prevent underage purchases of alcohol and tobacco products.
Vehicle maintenance: Lubricate vehicles, change motor oil, add water, install antifreeze, or replace lights or other accessories.
Reporting: Prepare daily reports of fuel and oil, and call police to report suspicious activity.

Delegated work to staff, setting priorities and goals.

Collaborated with management on developing strategic plans for achieving business goals.

Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Recruited and trained new employees to meet job requirements.

Created reports on sales trends, inventory levels, and financial data.

• Documented individual progress toward meeting treatment goals.
• Introduced new arrivals to other participants, explained facility rules and encouraged participation.
• Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
• Managed daily operations of recreational facilities.
• Conferred with management to discuss and resolve participant complaints.
• Supervised and coordinated work activities of personnel.
• Helped participants enjoy activities while ensuring adherence to protocol.
• Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.

• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Assisted with loading and unloading merchandise from delivery trucks.
• Ensured all safety regulations were followed while performing duties.
• Packaged items with appropriate materials to prevent damage during shipping.
• Ensured safety procedures were followed to prevent injury or damage to goods.
• Kept stockroom clean and neat for maximum productivity.
• Maintained a clean, neat and organized stockroom environment.
• Responded to staff requests for backroom items or additional stock.
• Verified incoming shipments against invoices for accuracy.
• Restocked shelves with new merchandise as needed.
• Printed accurate labels and applied to boxes, crates and containers prior to shipment.
• Retrieved requested items from backroom inventory promptly and accurately.
• Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
• Packed and unpacked items, checking breakables before stocking on shelves.

• Involved parents in student learning to increase family interaction and student support.
• Mentored other educators by delivering insight, positive feedback and constructive criticism.
• Ensured compliance with state standards by incorporating them into lesson plans.
• Met with parents to discuss students' progress and review areas requiring improvement.
• Assisted in developing evaluation tools such as rubrics or checklists for assessing student work.
• Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
• Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
• Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
• Created lesson plans and chose supporting materials to promote positive learning experiences.
• Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
• Coordinated professional development activities for teachers within the department.
• Remained calm and patient in student interactions to support individual growth and development.
• Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
• Tutored students requiring extra help and gave additional practice work to help improve concept understanding.

• Maintained confidentiality of all mentee communications and records.
• Established and enforced administration policies and rules governing student behavior.
• Provided resources to help students identify potential colleges or universities, develop resumes, apply for financial aid and scholarships.
• Demonstrated cultural responsiveness to support diverse families and communities.
• Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences.
• Encouraged positive study habits and self-motivation among mentee group.
• Planned service activities to promote community interaction.
• Participated in training sessions related to effective peer mentoring techniques.
• Provided disabled students with assistive devices, supportive technology and assistance accessing facilities.
• Monitored mentees' progress through regular check-ins and assessments.
• Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.
• Provided constructive feedback on academic assignments and projects.