AINA COLLIER
KINSTON,NC
Summary
Human Resources Management Graduate with related experience and solid tenure. Seeking a career opportunity where skills, experience, and education may be utilized and grown. An organized, motivated, and dependable business professional who provides top-quality customer service and administrative support.
Overview
19
19
years of professional experience
Work History
Personal Care Assistant
Heaven's Touch
Kinston, NC
11.2023 - Current
- Provide compassionate personal care to clients, enhancing their daily living experiences.
- Assist clients with mobility and personal hygiene to ensure comfort and dignity.
- Advocate for client needs, fostering strong relationships between clients and their families.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitor patient health and report changes to healthcare professionals promptly.
- Develop personalized care plans in collaboration with families and medical staff.
DSP
Abound Health
Goldsboro, NC
11.2023 - Current
- Support individuals with developmental disabilities in daily living activities.
- Implement personalized care plans to enhance client well-being and independence.
- Assist in crisis intervention by utilizing de-escalation techniques effectively.
- Monitor client progress and document observations for ongoing assessments.
- Advocate for client needs during case management meetings and service reviews.
- Build and maintain rapport with clients and family members to facilitate a trusting caregiver relationship.
Senior Sales Associate
Rainbow Shops
2420 N. Heritage St. Kinston, NC 28501
10.2023 - Current
- Guide junior sales associates, encouraging team performance and customer engagement.
- Develop and implement effective sales strategies to increase store sales and customer satisfaction.
- Analyze sales trends to make decisions for inventory management and merchandising.
- Build strong relationships with customers, fostering loyalty and repeat business.
Healthcare Technician
Caswell Developmental Center
Kinston, NC
07.2016 - 09.2020
- Provided direct care to developmentally disabled individuals. Observed and documented client’s behaviors, complaints or physical symptoms and reported findings to nurses or staff.
- Implemented client’s habilitation and training skills. Assisted and taught daily living skills, home living, socialization, leisure and safety.
- Maintained complete and up-to-date documentation and files at all times regarding patient’s condition, effectiveness and timeliness of care and interventions.
Sales Associate
Rainbow Shops
Goldsboro, NC
04.2007 - 10.2016
- Trained and developed team members on company’s operating practices and procedures.
- Assisted Manager in maintaining record keeping, cash register deposits and receipts.
- Accurately handled customer funds and processes transactions using the POS system.
- Unloaded merchandise from delivery truck; organized merchandise and transferred to store as needed.
Education
Associate of Science Degree - Business Administration
Miller Motte College
02-2023
Certified Substitute Teacher - undefined
Lenoir Community College
Kinston, NC01-2007
Bachelor of Science - Human Resources Management
Miller-Motte College
Chattanooga, TN08-2025
Skills
- MS Office Suite Google Workspace
- Strong Administration Skills
- Sales and Marketing
- Solid Retail Experience
- Word Processing/Presentation Skills
- Exceptional Customer Service Skills
- Keen Observation Skills
- Strong Multi-tasking Abilities
- Laptop and tablet operation
Timeline
Personal Care Assistant
Heaven's Touch
11.2023 - Current
DSP
Abound Health
11.2023 - Current
Senior Sales Associate
Rainbow Shops
10.2023 - Current
Healthcare Technician
Caswell Developmental Center
07.2016 - 09.2020
Sales Associate
Rainbow Shops
04.2007 - 10.2016
Certified Substitute Teacher - undefined
Lenoir Community College
Associate of Science Degree - Business Administration
Miller Motte College
Bachelor of Science - Human Resources Management
Miller-Motte College