Aina Vanessa Bautista
Sanford,Florida
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
7
7
years of professional experience
Work History
Cashier
Lowe's
03.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Developed rapport and fostered brand loyalty by offering personalized service.
Cashier Specialist
La Brasa Grill
01.2025 - 03.2025
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Exceeded performance expectations through consistent punctuality, attention to detail, and dedication to exceptional customer service.
- Operated cash register to record transactions accurately and efficiently.
Housekeeper
Purely Clean Home Cleaning Service LLC
02.2023 - 09.2023
- Perform daily cleaning and sanitization of guest rooms and assigned spaces
- Change bed linens, replenish towels, and restock amenities
- Sweep, mop, vacuum, and polish floor to maintain a clean and welcoming environment
- Inspect rooms and areas for cleanliness and report maintenance issues to management
- Handle cleaning equipment and supplies safely and efficiently
- Ensure compliance with safety regulations, including proper use of cleaning chemicals
- Respond promptly to guest requests to provide exceptional service
- Maintain an organized and stocked housekeeping cart for daily operations
Sales Representative
ACC Group of Companies
09.2019 - 12.2022
- Identified and cultivated new sales opportunities to expand market reach
- Consistently achieved and exceeded sales goals through targeted strategies
- Negotiated and closed deals with clients, ensuring mutually beneficial agreements
- Designed and implemented promotional programs to increase product visibility
- Prepared comprehensive weekly and monthly sales performance reports
- Collaborated with marketing teams to align sales efforts with promotional campaigns
- Managed payment collection, including deposits and final balances
Front Office Associate (Receptionist)
Metro Inn
06.2018 - 09.2019
- Provided a warm and professional welcome to guests, ensuring a seamless check-in and check-out experience
- Addressed guest inquiries and resolved complaints with empathy and efficiency
- Managed appointment scheduling and organized calendars for optimal workflow
- Coordinated office correspondence, ensuring timely communication and distribution
- Maintained accurate filing systems and handled administrative tasks effectively
Education
Bachelor of Science - Hospitality Management
John B Lacson Colleges
Philippines06-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product knowledge
- Sales expertise
- Daily reporting
- Order verification
Languages
English
Professional Working
Timeline
Cashier
Lowe's
03.2025 - Current
Cashier Specialist
La Brasa Grill
01.2025 - 03.2025
Housekeeper
Purely Clean Home Cleaning Service LLC
02.2023 - 09.2023
Sales Representative
ACC Group of Companies
09.2019 - 12.2022
Front Office Associate (Receptionist)
Metro Inn
06.2018 - 09.2019
Bachelor of Science - Hospitality Management
John B Lacson Colleges
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