Aina Jane Aguilar
Tacoma,WA
Summary
Organized, dependable and passionate candidate looking at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team and business goals. Ready to help team achieve company goals. To seek and maintain Part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate
Just Between Friends
02.2020 - Current
- Worked varied hours to meet seasonal/per diem and business needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisting customers at checkout
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
Patient Access Representative
CHI Francsican Medical Group
12.2016 - 10.2017
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Answered incoming calls, scheduled appointments and filed medical records.
- Delivered support to medical staff in completion of patient paperwork.
- Provided excellent customer service to patients and medical staff.
- Verified patient insurance eligibility and entered patient information into system.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Contacted patients to remind appointments.
- Providing excellent customer service by promptly answering patient inquiries.
- Following procedures for answering and screening incoming calls.
- Managing providers schedules
- Knowledge with using EPIC
Assistant Manager
ConAm Managment Corp
07.2016 - 12.2016
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Distributed and followed up on tenant renewal notices.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Collecting monthly rent and tracked resident payments and other fees and properly recording in computer system.
- Organizing and filing paper work.
- Responded to messages and inquiries from tenants.
Medical Assistant
Struab Clinic And Hospital
09.2007 - 12.2015
- Maintain and Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as vitals and health history of patient.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Called and faxed pharmacies to submit prescriptions and refills.
- Administer shots to patients.
- Discharge patients with follow up instructions for next visit and setting appointments to specialists.
- Obtaining Authorization for Medications or Specialist.
- Knowledge with using EPIC.
Education
Medical Assistant Diploma - Medical Assistant
Hawaii Business College
Honolulu, HI08.2007
High School Diploma -
Henry J Kaiser High School
Honolulu, HI05.2004
Skills
- Customer Service
- Product and Service Sales
- Stocking and Replenishing
- Customer Service Orientation
- EMR Systems (EPIC)
- Medical Terminology
- Vital Sign Monitoring
- Stocking Supplies
- Simple Dressings
- Cash Register Operation
Certification
- CMA - Certified Medical Assistant
Timeline
Associate
Just Between Friends
02.2020 - Current
Patient Access Representative
CHI Francsican Medical Group
12.2016 - 10.2017
Assistant Manager
ConAm Managment Corp
07.2016 - 12.2016
Medical Assistant
Struab Clinic And Hospital
09.2007 - 12.2015
Medical Assistant Diploma - Medical Assistant
Hawaii Business College
High School Diploma -
Henry J Kaiser High School
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