Detail-oriented professional with expertise in computer troubleshooting, software installation, and equipment maintenance. Committed to ensuring customer satisfaction and operational efficiency.
Overview
52
52
years of professional experience
Work History
Independent Contractor
Self Employed Services
Sun City Center, Florida
12.2025 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Trained new team members to apply best practices and proper use of development tools.
Analyzed user feedback to gather input and identify areas required for improvement.
Computer Repair Service
Self-employeed
Sun City Center, Florida
11.2013 - 08.2019
Provided in-house service for seniors in 55+ retirement community, enhancing accessibility and support.
Increased customer satisfaction by resolving issues with knowledgeable, friendly service.
Updated skills through continuing education and advanced training to deliver effective service.
Utilized various software and tools to streamline processes and optimize performance.
Maintenance Manager
United States Postal Service, USPS
Marietta, Georgia
05.2003 - 07.2009
Managed budget for maintenance operations and projects, ensuring resource allocation aligned with organizational goals.
Inspected facilities to identify maintenance needs, prioritizing tasks based on urgency and impact on operations.
Developed and implemented safety protocols to ensure compliance with federal regulations, enhancing workplace safety.
Facilities Engineer
United States Postal Service, USPS
Royal Oak, Michigan
04.2001 - 09.2003
Ensured compliance with local building codes and regulations for facility systems, enhancing operational safety and reliability.
Conducted safety inspections, identifying and addressing compliance issues to maintain a safe work environment.
Performed walkthrough and inspections on facility infrastructure, buildings, utilities and equipment.
Collaborated with contractors on facility improvement projects and renovations, optimizing facility performance and functionality.
Evaluated vendor proposals for facility services and supplies selection.
Maintenance Supervisor
United States Postal Service, USPS
Sarasota, Florida
09.1982 - 08.2001
Coordinated preventive maintenance schedules to enhance equipment reliability and minimize downtime.
Reviewed work orders, allocated resources, and assigned tasks to ensure timely job completion.
Supervised maintenance staff to maintain high standards of facility operations and safety compliance.
Law Enforcement Officer
USAF Reserves
Detroit, Michigan
08.1981 - 10.1997
Delivered specialized training to improve officer safety, strengthen public safety, and foster positive community relations.
Trained new personnel on procedures and safety protocols to ensure compliance and readiness.
Maintained proficiency in firearms use through regular training sessions at a shooting range.
Prepared detailed reports on incidents and investigations to support accurate record-keeping and enhance accountability.
Jet Engine Technician Supervisor
USAF
Tinker AFB, OK
10.1973 - 08.1981
Guided Jet Engine Technicians in jet engine repair and maintenance, enhancing technical accuracy and service quality.
Supervised team of technicians in jet engine maintenance and repair, ensuring adherence to safety and operational standards.
Trained new technicians on safety protocols and engine servicing procedures.
Reviewed technical manuals to facilitate troubleshooting and problem resolution, streamlining repair processes.