Hi, I’m
Ainslee Smith
Walnut Creek,CA
Summary
Reliable and hardworking with strong communication skills and the ability to follow direction. Maintains open availability and flexibility to work various shifts. Track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
1
Certification
Work History
Transdev
Driver
02.2022 - Current
Job overview
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Tesla
Production Associate
05.2021 - 02.2022
Job overview
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Safely operated hand and power tools to complete repetitive tasks.
- Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assisted quality assurance by inspecting items and removing defective parts.
Domenico's Delicatessen
Food Preparation Worker
12.2020 - 05.2021
Job overview
- Guaranteed customer satisfaction by quickly delivering orders.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Used proper handling and preservation methods while packaging and storing food products.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Provided primary customer support to internal and external customers in fast-paced environment.
Aramark International
Food Service Associate
11.2018 - 08.2020
Job overview
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Acai-Me Superfood Cafe
Food Service Manager
07.2017 - 09.2018
Job overview
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Guaranteed customer satisfaction by quickly delivering orders.
- Followed food preparation and storage guidelines established by Health Department.
Victoria's Secret
Sales Associate
06.2014 - 12.2014
Job overview
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Assisted customers with locating and choosing merchandise in any store department.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Angie And Martha's Hair Salon
Hair Salon Assistant
02.2011 - 11.2011
Job overview
- Created memorable customer experiences by including special services such as head and neck massages during appointments.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Educated clients on how to maintain healthy hair.
- Studied advanced techniques to develop proficiency and better serve customers.
EDD Advertising
Receptionist
02.2010 - 07.2010
Job overview
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Tilly's
Retail Sales Associate
07.2008 - 12.2008
Job overview
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed weekly sales circulars and monitored price changes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Paul Mitchell The School Pleasant Hill, CA
Cosmetology from Cosmetology
11.2009
The Vanguard SchoolLake Wales, FL
High School Diploma
06.2008
Skills
- Team leadership and coaching
- Stocking knowledge
- Customer service and assistance
- Multitasking abilities
- Staff Management
- Verbal and written communication
- Sales and marketing
- Systems and software programs
- Opening and closing procedures
- Excellent customer service skills
- Professional demeanor
- Multi-line Telephone Systems
- Word processing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Cut and styled hair for models at the Paul Mitchell Hair Show.
Certification
- Certified Cosmetologist, Paul Mitchell - 2009
- SafeServ Certificate - 2020
- Class C Commercial license with passenger endorsement
Timeline
Driver
Transdev
02.2022 - Current
Production Associate
Tesla
05.2021 - 02.2022
Food Preparation Worker
Domenico's Delicatessen
12.2020 - 05.2021
Food Service Associate
Aramark International
11.2018 - 08.2020
Food Service Manager
Acai-Me Superfood Cafe
07.2017 - 09.2018
Sales Associate
Victoria's Secret
06.2014 - 12.2014
Hair Salon Assistant
Angie And Martha's Hair Salon
02.2011 - 11.2011
Receptionist
EDD Advertising
02.2010 - 07.2010
Retail Sales Associate
Tilly's
07.2008 - 12.2008
Paul Mitchell The School
Cosmetology from Cosmetology
The Vanguard School
High School Diploma