Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ainsley Anderson

Coral Springs,FL

Summary

Experienced, initiative-taking, results-oriented Sales Consultant with over 15 years of successful sales leadership in startup and territory expansion in the mobile technology marketplace. Well-versed in multiple sales strategies and possess the ability and intuition to apply strategies based on situational awareness. Excellent professional communicator, (verbal and written) able to relate to customers, peers, and Executive Management.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager

Eurauto Solutions, Inc
05.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Communicated clearly with employees and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Senior Sales Representative

Comcast/Xfinity
04.2019 - 04.2019
  • Sales of all the company's communications products to retail and commercial customers
  • Performed customer relationship management processes including answering technical questions, equipment recommendations, customer education, and new product feature demonstrations
  • Received distinction for number of sales calls closed
  • Consistently met sales and retention quotas
  • Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
  • Increased customer satisfaction ratings by successfully resolving challenges.
  • Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

Shop Manager/Adjuster

EuroCar Garage, Inc
03.2014 - 03.2019
  • Front line representative providing estimates, insurance claim processing, total loss and coverage issues resolution.
  • Developed customer base through various service channels such as phone, email, and web.
  • Managed inventory control, cash control, billing, payroll, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Created employee schedules to align coverage with forecasted demands.

Marketing Director

Coast To Coast Healthcare Solutions, Inc
02.2011 - 12.2013
  • Developed marketing strategies resulting in increased name recognition in territory from North Broward to South Dade.
  • Established pipelines with major insurance carriers to have targeted cases awarded to Coast to Coast.
  • Won over $2M of contracts awardable over five years with the City of Miami-Dade, Broward County, Broward Health Family of Hospitals.
  • Consistently exceeded regional revenues margin using innovative customer development strategies.
  • Built strong relationships with industry professionals and influencers.
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Created content and promotional materials to drive engagement and conversions.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.

Account Lead - Business Sales

Verizon Wireless
01.2004 - 12.2010
  • Managed sales territory of Small to Mid-sized businesses, effectively executed Verizon Sales strategy to improve sales volume from 500K to 1.5M over a five-year period.
  • Generated $4 million in 2007, the third highest among all specialties regionally; presented options, negotiated contracts, and managed up to five hundred accounts.
  • Nine-year recipient of the Verizon Winner Circle award for top-grossing account executive.
  • Consistently exceeded regional revenues margin using innovative customer development strategies.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Developed productivity improvement strategies with senior management and technicians.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.

Education

Associate of Science - Computer Engineering

Keiser College
Fort Lauderdale, FL
05.1995

Skills

  • Sales
  • New Business Development
  • Territory Management
  • Financial Management
  • Business Administration
  • Marketing
  • Operations Management

Certification

Customer Service One on One, Selling Sciences, 2010

Timeline

Manager

Eurauto Solutions, Inc
05.2022 - Current

Senior Sales Representative

Comcast/Xfinity
04.2019 - 04.2019

Shop Manager/Adjuster

EuroCar Garage, Inc
03.2014 - 03.2019

Marketing Director

Coast To Coast Healthcare Solutions, Inc
02.2011 - 12.2013

Account Lead - Business Sales

Verizon Wireless
01.2004 - 12.2010

Associate of Science - Computer Engineering

Keiser College

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Ainsley Anderson