Ainsley Borthwick
Kirtland,OH
Summary
College preparatory high school student with rigorous coursework, consisting of numerous Honors,AP, and CCP courses.
Proven problem-solver and team player, adept in time management and customer service. At Achilles Running, I enhanced customer engagement and repeat business through effective relationship-building and meticulous organization. Skilled in First Aid and CPR, I ensured safety and provided exceptional service at City of Willoughby, demonstrating a commitment to excellence and teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Achilles Running
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Childcare Provider
Linc Family
01.2020 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Lifeguard
City of Willoughby
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Kirtland High School
Kirtland,OH05-2025
High School Diploma -
Lakeland Community College
Willoughby, OH05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Lifeguarding Certification - American Red Cross.
Languages
Spanish
Professional Working
Timeline
Sales Associate
Achilles Running
06.2024 - Current
Lifeguard
City of Willoughby
05.2024 - 08.2024
Childcare Provider
Linc Family
01.2020 - Current
High School Diploma -
Kirtland High School
High School Diploma -
Lakeland Community College