Ainsley Cantwell
Centerville,MA
Summary
Hardworking with customer service experience, good communication between coworkers and customers. Ability to process transactions and assist customers. Able to answer customers' questions.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
8
8
years of professional experience
Work History
Barista and Shift Lead
Bad Ass Coffee Of Hawaii
09.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Food Service Worker
Vitality Bowls
01.2025 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
- Increased efficiency by prepping fruits and vegetables ahead of time for easy access during busy periods.
- Adapted quickly to changes in protocols or recipes based on feedback from management or customers.
- Educated customers about the nutritional benefits of various ingredients, encouraging healthier choices.
- Mastered the use of various blenders and juicers for optimal smoothie texture and consistency.
Photographer
Freelance
11.2019 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Private Chef and Nanny
A Family of Four in Boulder, Colorado
01.2025 - 09.2025
- Prepared, Cooked, and Served meals Monday to Thursday
- Watched after a 10 year old girl and a 13 year old boy
- Tidied house, cleaned and folded laundry, washed dishes, and wiped counters, efficiently vacuumed and mopped floors
- Coordinated weekly meal planning based on family preferences and nutritional needs.
- Managed grocery shopping
- Maintained a safe kitchen environment by practicing proper food handling and sanitation.
- Prepared snacks and lunches for school
- Developed strong relationships with family members, ensuring open communication about needs and preferences.
- Monitored children's behavior, promoting positive habits and conflict resolution.
Food and Beverage Cashier
Nirvana Coffee House
04.2023 - 01.2025
- - Co-managed Social Media account for promotion
- Maintained cleanliness and organization of the cashier area for a welcoming environment.
- Assisted in managing inventory levels by restocking merchandise as needed.
- Provided recommendations on menu items to enhance the customer experience.
- Trained new cashiers on register operations and customer service protocols.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Operated barista equipment to prepare high-quality beverages for customers.
- Maintained knowledge of daily specials and menu items for effective service.
Cashier
Whole Foods Market Inc, Hyannis
08.2021 - 08.2022
- Handled cash and credit transactions with a high level of accuracy.
- Processed customer transactions efficiently at the point of sale.
- Collaborated with team members to streamline service during peak hours.
- Monitored stock levels and assisted with inventory counts regularly.
- Developed positive relationships with regular customers to encourage loyalty.
- Facilitated smooth flow of customers in and out of the store during busy periods.
Restaurant Busser
The Daily Paper, Hyannis
04.2018 - 05.2021
- Set up and cleaned restaurant tables to ensure a welcoming dining atmosphere for guests.
- Coordinated with kitchen staff to ensure timely delivery of food and beverages to guests.
- Monitored dining area for spills and messes, addressing them immediately to uphold sanitation standards.
- Supported servers by refilling drinks and providing necessary supplies for smooth service.
- Engaged with customers to ensure satisfaction and address any immediate needs.
- Collaborated with team members to enhance workflow during busy meal periods.
Education
Undergraduate Student -
Cape Cod Community College
12.2025
Undergraduate Student - undefined
Suffolk University Boston
Boston05.2023
High School Diploma - undefined
Sturgis East Public Charter School
Hyannis06.2022
Skills
- Time management
- Friendly and outgoing
- Team player
- Attention to detail
- Problem-solving
- Cash handling
- Cleanliness
- Team leadership
- Adaptive and creative
- Order taking
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS systems
- Menu memorization
- Quality control
- New hire training
- Product upselling
LANGUAGES
Fluent in English
Is capable of reading, writing, and understanding Spanish, but isn’t fluent
AWARDS
May 2019: Sturgis Public Charter School Award for Outstanding Art, November 2021: Silver Key Placement for the Scholastic Art and Writing Award
Timeline
Barista and Shift Lead
Bad Ass Coffee Of Hawaii
09.2025 - Current
Food Service Worker
Vitality Bowls
01.2025 - Current
Private Chef and Nanny
A Family of Four in Boulder, Colorado
01.2025 - 09.2025
Food and Beverage Cashier
Nirvana Coffee House
04.2023 - 01.2025
Cashier
Whole Foods Market Inc, Hyannis
08.2021 - 08.2022
Photographer
Freelance
11.2019 - Current
Restaurant Busser
The Daily Paper, Hyannis
04.2018 - 05.2021
Undergraduate Student - undefined
Suffolk University Boston
High School Diploma - undefined
Sturgis East Public Charter School
Undergraduate Student -
Cape Cod Community College